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"Exchange Impersonation" versus "Delegate Access"

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"Exchange Impersonation" versus "Delegat... - 19.Aug.2008 8:56:22 PM

ojasrege

Posts: 1
Joined: 19.Aug.2008
Status: offline

I've developed a third party hosted application that accesses my customers Exchange calendars via the Internet.

I've been using WebDAV, and now I'm making the move to Exchange 2007's web services.

I really like how simple "Exchange Impersonation" would make my application versus the work related to "Delegate Access", but I have a major concern. That concern is: will large customers, and even small customers, all want to give us a service account that has "Exchange Impersonation" for all of their user mailboxes?

With "delegate access", our customers can more precisely set the mailbox access rights given to our service account, but with impersonation they will be giving us the same rights that their actual users have. For example, our service account will be able to read each user's inbox, while with "delegate access" we would not have that access right.

Has anyone had a customer not use their solution because they only supported "Exchange Impersonation" instead of "Delegate Access"?

Is there anyway for our customers to configure "Exchange Impersonation" so that it provides the impersonated user with a subset of the access rights that the actual user has?