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2003 Server using TONS of memory (new install)

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2003 Server using TONS of memory (new install) - 20.Mar.2008 12:59:33 PM   
rmeredit

 

Posts: 1
Joined: 20.Mar.2008
Status: offline
The specs:
-3GB Memory
-3GHz Dual-Core AMD Opteron
-Running on VMware ESX Server v3.5.0 (patched current)
-Windows 2003 R2 Enterprise Edition (patched current)
-Exchange 2003 Standard (patched current)
-/3GB /USERVA=3030 set in boot.ini
-2046-4092 page file (system default still)
-Other software installed: McAfee VirusScan Enterprise 8.5i, McAfee GroupShield 7.0 for Exchange 2003 2007, Yosemite Backup Agent 8.5, VMware Tools

This server was built from scratch in the following order:
OS (patched)
VMware Tools
VirusScan (updated)
Yosemite Backup Agent
Exchange (patched, installed into existing Exchange environment)
GroupShield

After this, the exclusions were setup in VirusScan.  Current settings are:
C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\AgentEvents\*.evt
C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\AgentEvents\*.tmp
C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\AgentEvents\*.xml
C:\Program Files\Exchsrvr\mdbdata\priv1.edb
C:\Program Files\Exchsrvr\mdbdata\priv1.stm
C:\Program Files\Exchsrvr\mdbdata\pub1.edb
C:\Program Files\Exchsrvr\mdbdata\pub1.stm
C:\Program Files\McAfee\GroupShield for Exchange\bin\
C:\Program Files\McAfee\GroupShield for Exchange\Data
C:\Program Files\McAfee\GroupShield for Exchange\Data\productlog.bin
C:\Program Files\Exchsrvr\conndata\
C:\Program Files\Exchsrvr\Mailroot\
C:\Program Files\Exchsrvr\MDBDATA\
C:\Program Files\Exchsrvr\EXCHANGE1.log\
C:\Program Files\Exchsrvr\mtadata\
C:\Program Files\Exchsrvr\srsdata\
C:\Inetpub\mailroot\
C:\WINDOWS\system32\inetsrv\
C:\WINDOWS\IIS Temporary Compressed Files\
D:\Program Files\Exchsrvr\MDBDATA\

Description of Problem:
When the machine boots, it comes up perfect (no errors, warnings, etc.) but is using *all* of the memory.  This server has no mailboxes on it as of yet.  I moved one small (250mb) mailbox onto it just to test but moved it off once I noticed the apparent memory issues.  If I bring up Task Manager, the top 5 users of memory are:

RPCServ.exe ~118MB
Mcshield.exe ~64MB
store.exe ~35MB
services.exe ~34MB
inetinfo.exe ~33MB

Looking at virtual memory:
store.exe ~577MB
RPCServ.exe ~116MB
Mcshield.exe ~60MB
inetinfo.exe ~34MB
svchost.exe ~24MB

Physical Memory (K):
Total 3145164
Available 475192
System Cache 520564

Commit Charge: 3068M / 4994M

PF Usage: 2.99GB

What I'm wondering is - is this normal?  This machine is sitting here idle, doing nothing  (0% processor utilization) but the memory is slammed.  It appears to be paging at idle.  Any tips, opinions, slaps in the head will be appreciated.  From looking at the Task Manager, Physical Memory, I can only come up with ~500MB of my memory.  Where is the other 2GB going?

I apologize for the long winded post but I wanted to answer as many of the questions about my environment before they were asked.

ETA:  During the Exchange install (after the OS was patched current), I had to add NNTP, SMTP, and WWW components.  They were added using the original installation CD.  Could this be causing a problem (ie should I have used the SP cd or reinstall the SP/patches?).

< Message edited by rmeredit -- 20.Mar.2008 1:07:28 PM >
Post #: 1
RE: 2003 Server using TONS of memory (new install) - 21.Mar.2008 9:21:57 AM   
ismail.mohammed

 

Posts: 2392
Joined: 9.May2007
From: India
Status: offline
hi mate.

Please go through this link http://msexchangeteam.com/archive/2004/08/02/206012.aspx

(in reply to rmeredit)
Post #: 2
RE: 2003 Server using TONS of memory (new install) - 24.Mar.2008 2:55:44 PM   
Sembee

 

Posts: 3960
Joined: 17.Jan.2008
From: Somewhere near London, UK
Status: offline
Exchange will use all of the memory that is available. You bought that memory to be used didn't you?
What should happen is that the memory is released when something else wants it. If that doesn't happen then something is wrong.

Run the Exchange Best Practises tool on the machine to ensure that you haven't missed anything, but it appears to be working fine.

Simon.

_____________________________

Simon Butler,
Exchange MVP
Blog: http://www.sembee.co.uk/
Web: http://www.amset.info/
In the UK? Hire me: http://www.amset.co.uk/

(in reply to ismail.mohammed)
Post #: 3

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