Exchange Server Forums
Forums |
Register |
Login |
My Profile |
Inbox |
RSS 
|
My Subscription |
My Forums |
Address Book |
Member List |
Search |
FAQ |
Ticket List |
Log Out
4.4.7 error message
|
Users viewing this topic:
none
|
Logged in as: Guest
|
Login  | |
|
4.4.7 error message - 30.Oct.2006 3:58:31 PM
|
|
|
joe bucar
Posts: 4
Joined: 19.Nov.2002
From: brooklyn hts, ohio
Status: offline
|
Hello,
I have this problem with only email being sent from anyone at my site to anyone at a certain site. When I look in the exchange server queue I see the email being sent with this message "The connection was dropped by the remote host" and in a retry mode. After it times out I get the following email from exchange:
Your message did not reach some or all of the intended recipients.
Subject: E-mail test
Sent: 10/27/2006 2:10 PM
The following recipient(s) could not be reached:
support@someone.com on 10/29/2006 1:16 PM
Could not deliver the message in the time limit specified. Please retry or contact your administrator.
<mxw2.Myserver.local #4.4.7>
When I look up the 4.4.7 message it tells me the message usually indicates a problem on the receiving server. When I talk to the ISP they want header information from the email but since the email error message is created on exchange ther is no header information. I have seen other posts like this one on the web and they appear not to have a resolution. I guess the first thing I want to know is if I am correct about the information on the #4.7.7 message?
Thank You
Joe
|
|
|
|
|
RE: 4.4.7 error message - 30.Oct.2006 4:02:50 PM
|
|
|
jchong
Posts: 2516
Joined: 1.Dec.2005
From: Centreville, Virginia
Status: offline
|
Perform a telnet to port 25 on the remote domains mail server, it usually gives an indication of why you cannot send to them.
1. Go to start run, type cmd ok
2. nslookup -type=mx theirdomain.com
note the fqdn of their mail server
telnet fqdnoftheirmailserver 25 (hit enter)
mail from:you@yourdomain.com (hit enter)
rcpt to:them@theirdomain.com (hit enter)
data (hit enter)
. (hit enter)
. (hit enter)
Should say message was queued.
Someone along this transaction it may fail of it was what part and what error?
_____________________________
James Chong
MCSE | M+, S+, MCTS, Security+
msexchangetips.blogspot.com
|
|
|
|
|
RE: 4.4.7 error message - 30.Oct.2006 4:54:39 PM
|
|
|
joe bucar
Posts: 4
Joined: 19.Nov.2002
From: brooklyn hts, ohio
Status: offline
|
Hello and thanks for the quick reply
I can do the telnet just fine
I can do the helo just fine
I can do the mail from just fine
When I do the rcpt to I get the "550 must be authenticated" error
What does the 550 must be authenticated error mean?
Thank You,
Joe
|
|
|
|
|
RE: 4.4.7 error message - 30.Oct.2006 5:11:36 PM
|
|
|
ACH
Posts: 85
Joined: 13.Oct.2006
From: Chicago IL
Status: offline
|
Typically that you don't have a proper reverse DNS lookup. (in-addr.arpa)
|
|
|
|
|
RE: 4.4.7 error message - 31.Oct.2006 10:23:15 AM
|
|
|
jchong
Posts: 2516
Joined: 1.Dec.2005
From: Centreville, Virginia
Status: offline
|
Yes see if you have a reverse dns record. You can go to www.dnsreport.com enter your domain name it will check to see if you have a reverse record.
_____________________________
James Chong
MCSE | M+, S+, MCTS, Security+
msexchangetips.blogspot.com
|
|
|
|
|
RE: 4.4.7 error message - 22.Dec.2006 6:42:58 AM
|
|
|
anandkumardeva
Posts: 16
Joined: 3.Mar.2006
Status: offline
|
Hello,
Check whether your target site has
Anonymous checked in their Default SMTP virtual server.
_____________________________
Take care and bye
Anand
Exchange Administrator
|
|
|
|
|
RE: 4.4.7 error message - 12.Jan.2009 1:26:57 PM
|
|
|
trackvisions
Posts: 3
Joined: 12.Jan.2009
Status: offline
|
quote:
ORIGINAL: jchong
Perform a telnet to port 25 on the remote domains mail server, it usually gives an indication of why you cannot send to them.
1. Go to start run, type cmd ok
2. nslookup -type=mx theirdomain.com
note the fqdn of their mail server
telnet fqdnoftheirmailserver 25 (hit enter)
mail from:you@yourdomain.com (hit enter)
rcpt to:them@theirdomain.com (hit enter)
data (hit enter)
. (hit enter)
. (hit enter)
Should say message was queued.
Someone along this transaction it may fail of it was what part and what error?
I'm having the same problem when sending to a few domains outside of our own. I just went through these steps quoted above...the sender and recipient are ok but for data I get "354 Please start mail input." And nothing after that.
Any ideas?
|
|
|
|
|
RE: 4.4.7 error message - 13.Jan.2009 10:00:30 AM
|
|
|
uemurad
Posts: 8232
Joined: 7.Jan.2004
From: California, USA
Status: offline
|
Once you start the message body, SMTP servers continue to accept input until it receives the end-of-data marker. A period (dot) by itself followed by a carriage return. Confirm that you are performing all the steps from this article.
_____________________________
Regards,
Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)
exchangeguy.blogspot.com
uemurad@yahoo.com
|
|
|
|
|
RE: 4.4.7 error message - 13.Jan.2009 12:19:33 PM
|
|
|
trackvisions
Posts: 3
Joined: 12.Jan.2009
Status: offline
|
quote:
ORIGINAL: uemurad
Once you start the message body, SMTP servers continue to accept input until it receives the end-of-data marker. A period (dot) by itself followed by a carriage return. Confirm that you are performing all the steps from this article.
Thank you for the link to the article.
Update:
I was able to get this to work on one of the domains that we are getting the relay error from. The other must have concidentially, other issues. Anyway...the message was queued and didn't show any errors while in the telnet session.
Are there any other good troubleshooting steps?
|
|
|
|
|
RE: 4.4.7 error message - 13.Jan.2009 2:04:43 PM
|
|
|
uemurad
Posts: 8232
Joined: 7.Jan.2004
From: California, USA
Status: offline
|
quote:
Are there any other good troubleshooting steps? It depends upon how deep you want to look. You can check your SMTP log for the communication from the other server to see what responses your server sent back. You'll need to know the date, time, and the system from which the message was coming from.
_____________________________
Regards,
Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)
exchangeguy.blogspot.com
uemurad@yahoo.com
|
|
|
|
|
RE: 4.4.7 error message - 27.Feb.2009 10:48:46 AM
|
|
|
Studon
Posts: 32
Joined: 31.May2007
Status: offline
|
I am having the same issue and when I tried the telnet steps I get a 550 5.7.1 error on the rcpt address...unable to relay for that address. Is this an issue on my side or theirs? I checked my E2K7 box and the one message that started this hunt does not appear to have left our organization but I am not sure as to the cause. Is it because of something wrong with our setup or that it can't contact the other side so it is timing out in queue? Please help.
_____________________________
Chris
Systems Administrator
Studon Electric
|
|
|
|
|
RE: 4.4.7 error message - 27.Feb.2009 1:26:30 PM
|
|
|
uemurad
Posts: 8232
Joined: 7.Jan.2004
From: California, USA
Status: offline
|
quote:
Is this an issue on my side or theirs? Without more information, it could be either. What the response is telling you is that the server you have contacted is not authoritative for the recipient address, and that it refuses to forward (relay) the message any further.
The error could be yours if you have contacted the wrong server. Check the public DNS to see if you are talking to the correct IP address. Make sure you are querying a public server and not your internal server to avoid a possible DNS cache issue.
If all of that checks out, then the error is likely on the receiving side.
_____________________________
Regards,
Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)
exchangeguy.blogspot.com
uemurad@yahoo.com
|
|
|
|
 New Messages |
 No New Messages |
 Hot Topic w/ New Messages |
 Hot Topic w/o New Messages |
 Locked w/ New Messages |
 Locked w/o New Messages |
|
 Post New Thread
Reply to Message
Post New Poll
Submit Vote
Delete My Own Post
Delete My Own Thread
Rate Posts |
|
Printable Version
RE: 4.4.7 error message - 
