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A problem occurred while trying to use your mailbox. Please contact technical support for your organ

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All Forums >> [Microsoft Exchange 2007] >> Outlook Web Access >> A problem occurred while trying to use your mailbox. Please contact technical support for your organ Page: [1]
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A problem occurred while trying to use your mailbox. Pl... - 21.Jul.2008 7:26:33 AM   
rcook

 

Posts: 24
Joined: 25.Jan.2006
Status: offline
Hi,

I'm getting the folowing error when trying to open OWA:

"A problem occurred while trying to use your mailbox. Please contact technical support for your organization"

I've searched the net and found this microsoft article (http://support.microsoft.com/kb/941146) which explains I need to update the msExchVersion attribute using the following command:

Set-Mailbox User_Name -ApplyMandatoryProperties

I'm using one exchange 2007 server across a few domains, so i've enter the command:

Set-Mailbox domain2\User_Name -ApplyMandatoryProperties

but get the following error:

Set-Mailbox: The operation could not be performed because object 'domain2\user_name' could not be found on domain controller 'server.domain.local'

Does anyone know how I go about doing this in my situation?

Thanks
Post #: 1
RE: A problem occurred while trying to use your mailbox... - 21.Jul.2008 9:56:42 AM   
rcook

 

Posts: 24
Joined: 25.Jan.2006
Status: offline
I have fixed this now.

If anyone else runs into the same problem then you need to allow write access for the Exchange Servers group to the users AD security settings.

(in reply to rcook)
Post #: 2
RE: A problem occurred while trying to use your mailbox... - 31.Jul.2008 3:22:51 PM   
votequimby

 

Posts: 1
Joined: 31.Jul.2008
Status: offline
Thanks for the info, I had the same issue and that cleared it up.

(in reply to rcook)
Post #: 3
A problem occurred while trying to use your mailbox. Pl... - 16.Dec.2008 3:18:37 AM   
ahmedcopy

 

Posts: 1
Joined: 5.Jul.2008
Status: offline
I tried with this solution and my version for msexversion is 0.1 and problem still found. What can I do ?

(in reply to votequimby)
Post #: 4
RE: A problem occurred while trying to use your mailbox... - 22.Nov.2009 2:01:15 AM   
Akhoshbin

 

Posts: 83
Joined: 13.Jun.2001
Status: offline
Hi
i've the same problem but for some persons not all of users . i've checked the command :
Get-Mailbox User_Name | format-list ExchangeVersion The Result was :   ExchangeVersion : 0.1 (8.0.535.0)  actually i got the same result for both persons ,the one who could logon to Webmail & the one who could not logon to Webmail . What should i do to overcome this problem ? Thanks in Advance  

(in reply to ahmedcopy)
Post #: 5

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