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Adding a second email domain name to exchange 2003

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Adding a second email domain name to exchange 2003 - 4.Dec.2008 6:58:18 PM

itnadmin

Posts: 3
Joined: 4.Dec.2008
Status: offline

Hi,

My company just bought a second domain name. I followed the guide on MSEchange.org on how to add this in the default policy on the exchange server. When I send email from this account its fine but what i have noticed it will look something like info@www.remote.com instead of info@remote.com and when i send emails to info@remote.com it bounces back with the following error

----- The following addresses had permanent fatal errors -----
<info@remote.com>
(reason: 550 5.7.1 <info@www.control.com>... Relaying denied)

----- Transcript of session follows -----
... while talking to www.control.com.:
>>> DATA
<<< 550 5.7.1 <info@www.control.com>... Relaying denied
550 5.1.1 <info@remote.com>... User unknown
<<< 503 5.0.0 Need RCPT (recipient)

Final-Recipient: RFC822; info@www.control.com
Action: failed
Status: 5.7.1
Remote-MTA: DNS; www.control.com
Diagnostic-Code: SMTP; 550 5.7.1 <info@www.control.com>... Relaying denied
Last-Attempt-Date: Fri, 5 Dec 2008 01:28:04 +0200

@control.com is my main domain email account and the newly purchased domain is @remote.com

Please note this is not my domain, i am using control and remote as an example.

Post #: 1

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RE: Adding a second email domain name to exchange 2003 - 5.Dec.2008 4:49:21 AM

NileshS

Posts: 173
Joined: 27.Apr.2008
Status: offline

It seems that the recipient policy is not configured properly. Did you verify what is the proxy address stamped on the user? is it usera@remote.com?

if not, then this user will not be able to relay emails out through your Exchange server and thats exactly what the NDR message "5.7.1 Relaying denied" says.

Another possibility is that the new domain might not have been updated in the IIS metabase. Try restarting the Exchange SA service and see if there is a difference.

(in reply to itnadmin)

Post #: 2

RE: Adding a second email domain name to exchange 2003 - 5.Dec.2008 12:29:54 PM

itnadmin

Posts: 3
Joined: 4.Dec.2008
Status: offline

I have no problems sending emails from usera@remote.com but the recipient recieves the email as usera@www.remote.com which is incorrect.

i have selected that the user send as usera@remote.com

I have restarted the server and still the same.

(in reply to NileshS)

Post #: 3

RE: Adding a second email domain name to exchange 2003 - 17.Dec.2008 11:04:28 AM

ravisha_22

Posts: 445
Joined: 16.Sep.2008
Status: offline

Which server is generating this NDR? If you have some appliance like Baracudda, check if there is any database in it, which is not configured properly.

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Ravishankar

(in reply to itnadmin)

Post #: 4

RE: Adding a second email domain name to exchange 2003 - 18.Dec.2008 10:49:49 AM

itnadmin

Posts: 3
Joined: 4.Dec.2008
Status: offline

We have a secpoint running on the edge.

Wierd thing today, its working fine... no other changed made for the last week and nothing changed by the provider. Anyways we can close this thred off.

(in reply to ravisha_22)

Post #: 5