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Auto Forward from Exchange not Outlook

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Auto Forward from Exchange not Outlook - 16.Sep.2005 9:03:47 AM   
phaust

 

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Joined: 16.Sep.2005
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Okay, I know this is a pretty basic problem, but I haven't worked on an Exchange 5.5 server in a while and I've been asked to help configure a mail box so that the mail is automatically forwarded to an outside address. We've created the custom recipient necessary, added the custom recipient to the delivery options area for forwarding mail, unchecked the box that says send mail to both locations.  And it works great with internal email.  What it does work with is mail sent from external to the corporation.  The external mail stays in the mailbox and doesn't get forwarded.  I've looked at the Internet mail option on the IMC.  Though I'm doing this over the phone and from memory. What am I missing? any and all help would be greatly appreciated. Thanks Paul
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