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Autodiscover Issue in Exchange 2010/Outlook 2010

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Autodiscover Issue in Exchange 2010/Outlook 2010 - 12.Aug.2010 6:03:29 PM

mobyzone

Posts: 1
Joined: 12.Aug.2010
Status: offline

Hi all,

After looking this up for hours I just feel i'm getting nowhere, please can somebody help.

Basically I have Exchange 2010 setup and an external SSL certificate attached, so when i'm launching Outlook i'm getting a prompt saying certificate is not valid for the local server name and then another prompt about autodiscover.

https://ex2010 is the internal and https://moby-zone.com is the external

I have even recreated the autodiscover folder but hasn't fixed it.

After running test-outlookwebservices I get the following:

RunspaceId : 4ad1f55e-5730-413e-aa85-5ed419f13b94
Id : 1019
Type : Information
Message : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is https://e
2010.uk.mobyzone.corp/autodiscover/autodiscover.xml.

RunspaceId : 4ad1f55e-5730-413e-aa85-5ed419f13b94
Id : 1013
Type : Error
Message : When contacting https://ex2010.uk.mobyzone.corp/autodiscover/autodiscover.xml received the error The remo
e server returned an error: (500) Internal Server Error.

RunspaceId : 4ad1f55e-5730-413e-aa85-5ed419f13b94
Id : 1023
Type : Error
Message : The Autodiscover service couldn't be contacted.

RunspaceId : 4ad1f55e-5730-413e-aa85-5ed419f13b94
Id : 1024
Type : Success
Message : [EXCH] Successfully contacted the AS service at https://ex2010.uk.mobyzone.corp/ews/exchange.asmx. The el
psed time was 928 milliseconds.

RunspaceId : 4ad1f55e-5730-413e-aa85-5ed419f13b94
Id : 1026
Type : Success
Message : [EXCH] Successfully contacted the UM service at https://ex2010.uk.mobyzone.corp/ews/exchange.asmx. The el
psed time was 227 milliseconds.

RunspaceId : 4ad1f55e-5730-413e-aa85-5ed419f13b94
Id : 1024
Type : Success
Message : [EXPR] Successfully contacted the AS service at https://moby-zone.com/ews/exchange.asmx. The elapsed time
was 573 milliseconds.

RunspaceId : 4ad1f55e-5730-413e-aa85-5ed419f13b94
Id : 1026
Type : Success
Message : [EXPR] Successfully contacted the UM service at https://moby-zone.com/ews/exchange.asmx. The elapsed time
was 35 milliseconds.

Also below is the URL's both internal and external for the server, i'm just confused....

Identity : EX2010\Autodiscover (Default Web Site)
InternalUrl : https://ex2010.uk.mobyzone.corp/AutoDiscover/Autodiscover.xml
ExternalUrl : https://moby-zone.com/Autodiscover/Autodiscover.xml

Identity : EX2010
AutoDiscoverServiceInternalUri : https://ex2010.uk.mobyzone.corp/autodiscover/autodiscover.xml

Identity : EX2010\EWS (Default Web Site)
InternalUrl : https://ex2010.uk.mobyzone.corp/ews/exchange.asmx
ExternalUrl : https://moby-zone.com/ews/exchange.asmx

Identity : EX2010\OAB (Default Web Site)
InternalUrl : https://ex2010.uk.mobyzone.corp/oab
ExternalUrl : https://moby-zone.com/Oab

Identity : EX2010\owa (Default Web Site)
InternalUrl : https://ex2010.uk.mobyzone.corp/owa
ExternalUrl : https://moby-zone.com/Owa
Exchange2003Url :

Identity : EX2010\ecp (Default Web Site)
InternalUrl : https://ex2010.uk.mobyzone.corp/ecp
ExternalUrl : https://moby-zone.com/Ecp

Identity : EX2010\Microsoft-Server-ActiveSync (Default Web Site)
InternalUrl : https://ex2010.uk.mobyzone.corp/Microsoft-Server-ActiveSync
ExternalUrl : https://moby-zone.com/Microsoft-Server-ActiveSync

Please can somebody help? It would be appreciated so much!

Post #: 1

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RE: Autodiscover Issue in Exchange 2010/Outlook 2010 - 13.Aug.2010 2:43:02 AM

chinatravel2009

Posts: 5
Joined: 13.Aug.2010
Status: offline

Basically I have Exchange 2010 setup and an external SSL certificate attached, so when i'm launching Outlook i'm getting a prompt saying certificate is not valid for the local server name and then another prompt about autodiscover.http://www.wowgoldcnn.com/
http://www.wowgoldmv.com/ Basically I have Exchange 2010 setup and an external SSL certificate attached, so when i'm launching Outlook i'm getting a prompt saying certificate is not valid for the local server name and then another prompt about
http://www.bbqwow.com/ Basically I have Exchange 2010 setup and an external SSL certificate attached, so when i'm launching Outlook i'm getting a prompt saying certificate is not valid for the local server name and then another prompt about
http://www.bmwows.com/
http://www.topchinatrip.com/ Basically I have Exchange 2010 setup and an external SSL certificate attached, so when i'm launching Outlook i'm getting a prompt saying certificate is not valid for the local server name and then another prompt about

(in reply to mobyzone)

Post #: 2

RE: Autodiscover Issue in Exchange 2010/Outlook 2010 - 17.Dec.2010 1:31:40 PM

Rich_C

Posts: 3
Joined: 15.Dec.2010
Status: offline

Hello,

This sounds an awful lot like what I am getting now as well. We use two domains one is internal and the other is external. Our web mail is on the external domain/site https://webmail.mycompany.com/owa. The internal domain is MYCCAN.org. When all users launch outlook they get a certificate error which prompts on the screen and says

'<Servername>.MYCCAN.org

Information you exchange with this site cannot be viewed or changed by others. However, there is a problem with the site's security certificate.

<green checkmark> The Security certificate is from a trusted certifying authority
<Green checkmark> The Security certificate date is valid.
<RED X> The name on the security certificate is invalid or does not match the name of the site.
'

Has anyone found any solutions to this problem?

(in reply to chinatravel2009)

Post #: 3