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Autodiscover and Srv record for Active Sync 2007

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Autodiscover and Srv record for Active Sync 2007 - 18.Dec.2013 6:06:15 AM   
risingflight143

 

Posts: 31
Joined: 20.Feb.2011
Status: offline
Hello i am using Exchange Server 2007 SP1
i am having issue with Active Sync.I want to cross check my configuration.
When i do testconnectivity i am getting error for autodiscover and srv records


My domain : mydomain.com local ip : 192.168.1.1 public ip:10.10.10.1
my exchange server: mail.mydomain.com local ip: 192.168.1.2 public ip:10.10.10.2

I have enabled Active sync with
internal url : https://mail.mydomain.com/Microsfot-Server-ActiveSync
External Url : https://mail.mydomain.com
Basic Certificate : enabled
Client Certificate Authentication : Ignore client Certificate

1. Port 443 opened in firewall.
2. confused: created autodiscover record for mail.mydomain.com pointing to public ip(here i should create autodiscover for mydomain.com or for mail.mydomain.com)
3. I am using third party CA(digicert)

4. How to create SRV should it be pointing to public ip for mail.mydomain.com or mydomain.com



Please do guide me the steps to solve my issue.

Testexchange connectivity logs
The Microsoft Connectivity Analyzer is testing Exchange ActiveSync.
The Exchange ActiveSync test failed.
Additional Details
Elapsed Time: 3931 ms.
Test Steps
Attempting the Autodiscover and Exchange ActiveSync test (if requested).
Testing of Autodiscover for Exchange ActiveSync failed.
Additional Details
Elapsed Time: 3930 ms.
Test Steps
Attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Additional Details
Elapsed Time: 3930 ms.
Test Steps
Attempting to test potential Autodiscover URL https://mydomain.com/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 2921 ms.
Test Steps
Attempting to resolve the host name mydomain.com in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: -------
Elapsed Time: 701 ms.
Testing TCP port 443 on host mydomain.com to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
Tell me more about this issue and how to resolve it
Additional Details
A network error occurred while communicating with the remote host.
Elapsed Time: 2220 ms.
Attempting to test potential Autodiscover URL https://autodiscover.mydomain.com/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 671 ms.
Test Steps
Attempting to resolve the host name autodiscover.mydomain.com in DNS.
The host name couldn't be resolved.
Tell me more about this issue and how to resolve it
Additional Details
Host autodiscover.mydomain.com couldn't be resolved in DNS InfoDomainNonexistent.
Elapsed Time: 671 ms.
Attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.
Additional Details
Elapsed Time: 20 ms.
Test Steps
Attempting to resolve the host name autodiscover.mydomain.com in DNS.
The host name couldn't be resolved.
Tell me more about this issue and how to resolve it
Additional Details
Host autodiscover.mydomain.com couldn't be resolved in DNS InfoDomainNonexistent.
Elapsed Time: 20 ms.
Attempting to contact the Autodiscover service using the DNS SRV redirect method.
The Microsoft Connectivity Analyzer failed to contact the Autodiscover service using the DNS SRV redirect method.
Additional Details
Elapsed Time: 316 ms.
Test Steps
Attempting to locate SRV record _autodiscover._tcp.mydomain.com in DNS.
The Autodiscover SRV record wasn't found in DNS.
Tell me more about this issue and how to resolve it
Additional Details
Elapsed Time: 316 ms.
Post #: 1

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