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Autodiscovery/Outlook Anywhere Problems

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Autodiscovery/Outlook Anywhere Problems - 9.Jul.2009 10:00:21 AM   
pbryant75

 

Posts: 36
Joined: 26.Jun.2008
Status: offline
Autodiscovery is not funtioning outside of my network.  I have the correct UCC Certificate that has autodiscovery.domain.com as a domain name and DNS is working fine.  Also, Outlook 2007 Proxy Settings configured to use https://mail.domain.com (the external URL defined in Exchange) won't allow me to connect outside the network; however if I change it to servername.domain.com, it allows me to connect, but I receive a certificate warning stating that the principle name dosen't match.  The client certificate is a old certificate that we use to use with a hosting company a year ago.  All Exchange Server Roles are ran from the same Server.  Below is results of the https://testexchangeconnectivity.com/ test and results from EMS commands:  Thanks in advance

testexchangeconnectivity Results
 
Test Steps
  Validating certificate name
Successfully validated the certificate name
Additional Details
Found hostname autodiscover.DOMAIN.com in Certificate Subject Alternative Name entry 

Testing certificate date to ensure validity
Date Validation passed. The certificate is not expired.
Additional Details
Certificate is valid: NotBefore = 8/5/2008 11:43:39 AM, NotAfter = 8/5/2009 11:43:39 AM  

Attempting to Retrieve XML AutoDiscover Response from url https://autodiscover.DOMAIN.com/AutoDiscover/AutoDiscover.xml for user xxx@domain.com
Failed to obtain AutoDiscover XML response.
Additional Details
A Web Exception occured because an HTTP 401 - Unauthorized response was received from Unknown 

get-echangecertificate rusults

[PS] C:\Documents and Settings\Administrator.DOMAIN>get-exchangecertificate |fl

AccessRules        : {System.Security.AccessControl.CryptoKeyAccessRule, System
                    .Security.AccessControl.CryptoKeyAccessRule, System.Securi
                    ty.AccessControl.CryptoKeyAccessRule}
CertificateDomains : {mail.domain.com, www.mail.domain.com, autodiscover.
                    domain.com, server.domain.com, server, webma
                    il.domain.com}
HasPrivateKey      : True
IsSelfSigned       : False
Issuer             : SERIALNUMBER=10688435, CN=Starfield Secure Certification A
                    uthority, OU=http://certificates.starfieldtech.com/reposit
                    ory, O="Starfield Technologies, Inc.", L=Scottsdale, S=Ari
                    zona, C=US
NotAfter           : 8/5/2009 2:43:39 PM
NotBefore          : 8/5/2008 2:43:39 PM
PublicKeySize      : 1024
RootCAType         : ThirdParty
SerialNumber       : 464F62
Services           : IMAP, POP, IIS, SMTP
Status             : Valid
Subject            : CN=mail.domain.com, OU=Domain Control Validated, O=mail
                    .domain.com
Thumbprint         : CEDF73F2264EC5213EF4C613550BED6077BA9D98
AccessRules        : {System.Security.AccessControl.CryptoKeyAccessRule, System
                    .Security.AccessControl.CryptoKeyAccessRule}
CertificateDomains : {mail.domain.com}
HasPrivateKey      : True
IsSelfSigned       : True
Issuer             : CN=mail.domain.com, O=company name L=any city, S=
                   any state, C=US
NotAfter           : 8/4/2009 11:11:54 PM
NotBefore          : 8/4/2008 5:11:54 PM
PublicKeySize      : 1024
RootCAType         : Unknown
SerialNumber       : D14A92D30785889D4AE508CAF1F77894
Services           : None
Status             : Invalid
Subject            : CN=mail.domain.com, O=company name USA, L=Any City, S=
                    Any State, C=US
Thumbprint         : ADFA384AF526AA293A1BD6B481742FA2D2A74D0B
AccessRules        : {System.Security.AccessControl.CryptoKeyAccessRule, System
                    .Security.AccessControl.CryptoKeyAccessRule, System.Securi
                    ty.AccessControl.CryptoKeyAccessRule}
CertificateDomains : {server, server.domain.com}
HasPrivateKey      : True
IsSelfSigned       : True
Issuer             : CN=server
NotAfter           : 7/30/2009 10:12:37 AM
NotBefore          : 7/30/2008 10:12:37 AM
PublicKeySize      : 2048
RootCAType         : None
SerialNumber       : 443B89A105EF84A041B968515D760EFC
Services           : SMTP
Status             : Valid
Subject            : CN=server
Thumbprint         : 60A54B6EAE190A89B5911D8DF78E2BDD8B954842
AccessRules        : {System.Security.AccessControl.CryptoKeyAccessRule, System
                    .Security.AccessControl.CryptoKeyAccessRule, System.Securi
                    ty.AccessControl.CryptoKeyAccessRule}
CertificateDomains : {server, server.domain.com}
HasPrivateKey      : True
IsSelfSigned       : True
Issuer             : CN=server
NotAfter           : 7/28/2009 5:22:51 PM
NotBefore          : 7/28/2008 5:22:51 PM
PublicKeySize      : 2048
RootCAType         : None
SerialNumber       : E8D520627F8F20954A9CC14004D55412
Services           : SMTP
Status             : Valid
Subject            : CN=server
Thumbprint         : DA4E4C5A58D85939FF3F9878735D589AE167C6EF

Autodiscovervirtualdirectory Restults

[PS] C:\Documents and Settings\Administrator.DOMAIN>get-autodiscovervirtualdirectory |fl
Name                          : Autodiscover (Default Web Site)
InternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated}
ExternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated}
BasicAuthentication           : True
DigestAuthentication          : False
WindowsAuthentication         : True
MetabasePath                  : IIS://Server.domain.com/W3SVC/1/ROOT/Aut
                               odiscover
Path                          : D:\Program Files\Microsoft\Exchange Server\Clie
                               ntAccess\Autodiscover
Server                        : Server
InternalUrl                   : https://Server.domain.com/autodiscover/a
                               utodisover.xml
ExternalUrl                   : https://mail.domain.com/autodiscover/autodis
                               over.xml
AdminDisplayName              :
ExchangeVersion               : 0.1 (8.0.535.0)
DistinguishedName             : CN=Autodiscover (Default Web Site),CN=HTTP,CN=P
                               rotocols,CN=Server,CN=Servers,CN=Exchange A
                               dministrative Group (FYDIBOHF23SPDLT),CN=Admini
                               strative Groups,CN=company,CN=Microsoft Exchange
                               ,CN=Services,CN=Configuration,DC=domain,DC=c
                               om
Identity                      : Server\Autodiscover (Default Web Site)
Guid                          : 18562767-11f7-45bd-be9d-de0cfca9c6a6
ObjectCategory                : domain.com/Configuration/Schema/ms-Exch-Auto
                               -Discover-Virtual-Directory
ObjectClass                   : {top, msExchVirtualDirectory, msExchAutoDiscove
                               rVirtualDirectory}
WhenChanged                   : 7/8/2009 5:02:12 PM
WhenCreated                   : 7/8/2009 4:32:54 PM
OriginatingServer             : DC.domain.com
IsValid                       : True

WebServicesVirtualDirectory Results
 
[PS] C:\Documents and Settings\Administrator.DOMAIN>Get-WebServicesVirtualDirect
ory | fl

InternalNLBBypassUrl          : https://Server.domain.com/ews/exchange.a
                               smx
Name                          : EWS (Default Web Site)
InternalAuthenticationMethods : {Ntlm, WindowsIntegrated}
ExternalAuthenticationMethods : {Ntlm, WindowsIntegrated}
BasicAuthentication           : False
DigestAuthentication          : False
WindowsAuthentication         : True
MetabasePath                  : IIS://server.domain.com/W3SVC/1/ROOT/EWS
Path                          : D:\Program Files\Microsoft\Exchange Server\Clie
                               ntAccess\exchweb\EWS
Server                        : Server
InternalUrl                   : https://mail.domain.com/EWS/Exchange.asmx
ExternalUrl                   : https://mail.domain.com/EWS/Exchange.asmx
AdminDisplayName              :
ExchangeVersion               : 0.1 (8.0.535.0)
DistinguishedName             : CN=EWS (Default Web Site),CN=HTTP,CN=Protocols,
                               CN=Server,CN=Servers,CN=Exchange Administra
                               tive Group (FYDIBOHF23SPDLT),CN=Administrative
                               Groups,CN=company,CN=Microsoft Exchange,CN=Servi
                               ces,CN=Configuration,DC=domain,DC=com
Identity                      : Server\EWS (Default Web Site)
Guid                          : c5f6c35b-7c0b-4766-b503-35f187e8f052
ObjectCategory                : domain.com/Configuration/Schema/ms-Exch-Web-
                               Services-Virtual-Directory
ObjectClass                   : {top, msExchVirtualDirectory, msExchWebServices
                               VirtualDirectory}
WhenChanged                   : 7/7/2009 4:16:24 PM
WhenCreated                   : 7/30/2008 11:40:43 AM
OriginatingServer             : DC.domain.com
IsValid                       : True
Post #: 1

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