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Can't add email address to mailbox

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Can't add email address to mailbox - 4.May2004 5:12:00 AM

strevensm

Posts: 1
Joined: 13.Apr.2004
From: Auckland,NZ
Status: offline

Hi there,

I'm trying to add an email address to a mailbox and comes up with error "This email address already exists in this organisation" ID No: c10312e7

It is likely that the email address used to exist with this mailbox. Is there a way I can clear it without deleting the mailbox etc. Any help much appreciated.

Mark

Post #: 1

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RE: Can't add email address to mailbox - 4.May2004 2:54:00 PM

vitro06

Posts: 239
Joined: 27.May2003
From: Beaufort, NC
Status: offline

The address is definitely in the system and you will have to do a directory export in order to find it. You will need a special CSV file to capture all information. At one time it was available on the MS web site - but not sure now. I have a copy if you want to contact me off list at bill_brown@ssp.navy.mil

You would use this CSV file and export all of your mailboxes. Easy to just grab the GAL, using Excel - search for the address that you are trying to add. You will probably find it as some user Secondary-Proxy-Address.

R/Bill

(in reply to strevensm)

Post #: 2

RE: Can't add email address to mailbox - 5.May2004 10:49:00 AM

zbnet

Posts: 815
Joined: 25.Sep.2003
From: Manchester, UK
Status: offline

Much easier than exporting, is to type the smtp address into the To: box on a new message, and Ctrl-K to resolve it against the GAL - the object that owns the address will then be obvious.

Dir export will work, but it's more effort.

(in reply to strevensm)

Post #: 3

RE: Can't add email address to mailbox - 5.May2004 1:33:00 PM

vitro06

Posts: 239
Joined: 27.May2003
From: Beaufort, NC
Status: offline

ZB,

Excellent point! The animal lovers will probably jump me on this - but "There is more than one way to skin a cat!" I personally like the export of all headers - gives you a chance to look at things that are not so obvious and might need changing before they become a problem.

Additionally, if you give a programming problem to 5 programmers - you will most likely get at least 7 solutions, because someone always has more than one way to do it...

(in reply to strevensm)

Post #: 4