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Can't log into a mailbox

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Can't log into a mailbox - 25.Jan.2012 8:18:54 AM   
rparsons1000

 

Posts: 189
Joined: 29.Aug.2006
Status: offline 		I have a user who just recently received Exchange Disconnected in Outlook and when looking at connection status there are no connections to the 2010 CAS array. I've tried creating a new email profile on 2 different computers under his login and can't connect. I can use those same computers and add an email profile for anyone else no problem. I can add the users profile to my computer while logged in as myself no problem. OWA works fine.

I get an error:

Outlook cannot log on. Verify you are connected to the network and are using the proper server and mailbox name. The connection to Microsoft Exchange is unavailable.

Can anyone provide me anything I can look at? I can;t find anything in the logs of the CAS servers.
Post #: 1
RE: Can't log into a mailbox - 27.Jan.2012 1:57:06 PM   
rparsons1000

 

Posts: 189
Joined: 29.Aug.2006
Status: offline 		I ended up rebooting all cas servers in the array and it started working fine. Now I have another user with the same issue. I will open a ticket with MS and update with resolutionn

(in reply to rparsons1000)
Post #: 2
RE: Can't log into a mailbox - 27.Jan.2012 3:16:14 PM   
RustyShackleford

 

Posts: 217
Joined: 13.Jan.2010
Status: offline 		Good luck.  Post the resolution, if you do not mind.

(in reply to rparsons1000)
Post #: 3
RE: Can't log into a mailbox - 29.Jan.2012 9:31:17 AM   
Habiib

 

Posts: 9
Joined: 29.Jan.2012
Status: offline 		I got the same problem....still searching for the solutions

(in reply to RustyShackleford)
Post #: 4
RE: Can't log into a mailbox - 14.Feb.2012 1:00:51 AM   
natsuto

 

Posts: 3
Joined: 13.Feb.2012
Status: offline 		So, jusyt good luck for you!

_____________________________

kodak 10

(in reply to Habiib)
Post #: 5
RE: Can't log into a mailbox - 15.Feb.2012 11:56:40 AM   
Habiib

 

Posts: 9
Joined: 29.Jan.2012
Status: offline 		Give user admin rights on his pc and check

(in reply to natsuto)
Post #: 6

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