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Can't log on after user changed pw

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Can't log on after user changed pw - 9.Jul.2003 7:24:00 PM   
brian_christie

 

Posts: 62
Joined: 29.Aug.2002
From: Carlsbad, CA, USA
Status: offline
Hi all.
I have a user that changed their password a few days ago and now can't log on to OWA. Worked find before they changed the password.

Any ideas?

Thanks!
Post #: 1
RE: Can't log on after user changed pw - 10.Jul.2003 1:49:00 AM   
wafcop

 

Posts: 3
Joined: 9.Jul.2003
From: Davis
Status: offline
Brian,
What was the time period that elapsed between the change and the attempted logon? If you're in a large domain it can take 5-15 min to elapse, in which case you wouldn't bother checking back with this post =D

Another issue I find arise whenever password changes occur is that the user inadvertently locks themselves out, and some of my users never log off (i frown on that) and have locked themselves out and not been able to log into OWA.

In addition you may want to verify the method you're using to authenticate for OWA via ISM.

-W

(in reply to brian_christie)
Post #: 2
RE: Can't log on after user changed pw - 24.Jul.2003 5:39:00 PM   
brian_christie

 

Posts: 62
Joined: 29.Aug.2002
From: Carlsbad, CA, USA
Status: offline
OK. This is what I've found...
After user changed password, they can't log in to OWA from home XP machine, or any XP machine.
If user uses a Win9x machine, they can log in without issues.

IE version on 9x & XP machine is 6.0.2800.

Any ideas?

(in reply to brian_christie)
Post #: 3

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