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Cannot receive mail from Internet (edge transport server issue)

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Cannot receive mail from Internet (edge transport serve... - 14.Apr.2007 1:57:01 PM

ahmburak

Posts: 3
Joined: 14.Jan.2005
From: Turkey
Status: offline

Hi,

I installed edge transport server to DMZ leg of the ISA Server. I can send mail to any Internet address without problem but I can't receive mail from Internet. Edge synchronization was successful. Edge can telnet to Hub transport from port 25 and can solve dns name of it. I can see e-mails which is sent from Internet within the queue but those mails are not leaving the queue. How can I solve this delivery problem?

Thanks,

Burak

Post #: 1

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RE: Cannot receive mail from Internet (edge transport s... - 15.Apr.2007 3:19:07 AM

Henrik Walther

Posts: 6827
Joined: 21.Nov.2002
From: Copenhagen, Denmark
Status: online

Could it be the Edge Transport server is suffering from back pressure? This will suspend all incoming e-mail messages. You can find out whether this is the issue by checking the Application log.

For more info see:
http://technet.microsoft.com/en-us/library/bb201658.aspx

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Henrik Walther
Exchange MVP & MCM: Exchange 2007
MCITP: Exchange 2007, MCITP: Windows Server 2008, MCSE: M+S

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(in reply to ahmburak)

Post #: 2

RE: Cannot receive mail from Internet (edge transport s... - 15.Apr.2007 9:42:39 AM

ahmburak

Posts: 3
Joined: 14.Jan.2005
From: Turkey
Status: offline

I can nor receive neither send e-mail (except internal messaging). There are two send connectors which is automatically created during edgesync process.

EdgeSync - sitename to Internet
EdgeSync - Inbound to sitename (in address space tab and network tab two dashes "--" entered for domain name and smart host - is it normal?)

I also ran test-edgesynchronizaton command from powershell. Results are:

ConnectionResult            : Succeeded
FailureDetail               :
LastSynchronized            : 15.04.2007 16:23:
CredentialStatus            : Synchronized
TransportServerStatus       : Synchronized
TransportConfigStatus       : Synchronized
AcceptedDomainStatus        : Synchronized
SendConnectorStatus         : NotSynchronized
MessageClassificationStatus : NotSynchronized
RecipientStatus             : Synchronized

While tracking queue viewer in edgetransport, I'm getting this error sometimes:

Microsoft Exchange can't connect to the Queue Viewer server on computer "servername". Verify that the Microsoft Exchange Transport service is started.

Despite of this message, service is working.

In Application log of Edgetransport, there are two errors:

Source: Microsoft Exchange Serv
Event ID: 5000

EventType e12, P1 c-rtl-amd64, P2 08.00.0685.020, P3 edgetransport, P4 m.e.t.a.s.core, P5 m.e.s.spfmacro.cctor, P6 system.indexoutofrangeexception, P7 6d1d, P8 08.00.0685.020, P9 NIL, P10 NIL.

Source: MS Exchange Common
Event ID: 4999

Watson report about to be sent to dw20.exe for process id: 2564, with parameters: E12, c-RTL-AMD64, 08.00.0685.020, edgetransport, M.E.T.A.S.Core, M.E.S.SpfMacro.cctor, System.IndexOutOfRangeException, 6d1d, 08.00.0685.020

(in reply to ahmburak)

Post #: 3

RE: Cannot receive mail from Internet (edge transport s... - 15.Apr.2007 4:40:18 PM

Je@nb

Posts: 6
Joined: 15.Apr.2007
Status: offline

Who did you configured ISA ?

(in reply to ahmburak)

Post #: 4

RE: Cannot receive mail from Internet (edge transport s... - 16.Apr.2007 4:45:51 AM

ahmburak

Posts: 3
Joined: 14.Jan.2005
From: Turkey
Status: offline

* edge server can telnet to outside mail servers (port 25)
* outside mail servers can connect to edge server (port 25)
* hub transport can telnet to edge server (port 25)
* edge server can telnet to hub server (port 25)

so ISA configuration should not be an issue.

(in reply to ahmburak)

Post #: 5