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Correct Order to stop Exchange 5.5 services when rebooting?

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Correct Order to stop Exchange 5.5 services when reboot... - 6.Oct.2005 2:09:20 AM

Richo1980

Posts: 4
Joined: 18.Sep.2005
Status: offline

Hi all,

Can anyone please tell me the correct sequence to stop Exchange 5.5 services prior to reboot?? This is on a Windows 2000 Server

Are there any additional checks that need to be made?

Thanks

< Message edited by Richo1980 -- 6.Oct.2005 2:10:21 AM >

Post #: 1

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RE: Correct Order to stop Exchange 5.5 services when re... - 6.Oct.2005 4:24:26 AM

zbnet

Posts: 815
Joined: 25.Sep.2003
From: Manchester, UK
Status: online

The correct order is that of service dependency:

IMS
MTA
IS
DS
SA

If you are running other services, make sure you stop them before you stop any dependent services.

Restarting (manually) is the reverse order, obviously.

(in reply to Richo1980)

Post #: 2

RE: Correct Order to stop Exchange 5.5 services when re... - 6.Oct.2005 3:03:45 PM

Exchange_Admin

Posts: 376
Joined: 23.Feb.2003
From: Texas
Status: offline

zbnet is correct in his statement.
However if you select to stop the System Attendant (SA) service first, you will be prompted that the other services will also be stopped. They will then be shutdown in the proper order.

(in reply to zbnet)

Post #: 3

RE: Correct Order to stop Exchange 5.5 services when re... - 6.Oct.2005 6:12:13 PM

zbnet

Posts: 815
Joined: 25.Sep.2003
From: Manchester, UK
Status: online

Stopping the SA works, certainly, but not necessarily in the most efficient way - you can get all the services trying to stop at once, which can cause clashes for resources, and can actually cause some of the services to back off and wait, thus taking longer to shut down - so you might shoot yourself in the foot.

(in reply to Exchange_Admin)

Post #: 4

RE: Correct Order to stop Exchange 5.5 services when re... - 6.Oct.2005 11:25:09 PM

Exchange_Admin

Posts: 376
Joined: 23.Feb.2003
From: Texas
Status: offline

That is true at times. If you seem to have problems shutting down certain services, such as the Information Store, then I agree. When I am trying to troubleshoot problems, I will stop the services one by one. But I am also a control freak and like to control the stopping/starting of services myself. But I have been known to just stop the SA service to get all the others to stop. I guess it just depends on the mood I'm in at the time.
You stated:
"you can get all the services trying to stop at once,"
They do not actually try to stop at once because certain services are dependant on other services. The dependant services shut down first.

This is usually a personal choice. I am not by any means saying that you were wrong in your answer. Your answer is the best if you are trying to shut the services down via a batch file.

(in reply to zbnet)

Post #: 5