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Disable Read reports ouside the organization (internet). read receipts

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Disable Read reports ouside the organization (internet)... - 28.Aug.2007 7:11:26 AM   
pabloviqueira

 

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Hello,
I want to disable  Exchange 2007 to send read reports outside my organization . I want to enable it inside the organization but I want to disable it outside the organization (this is internet). I can't find how to do it.

¿How can I do it?.

Thanks, Pablo

< Message edited by pabloviqueira -- 29.Aug.2007 5:19:00 AM >
Post #: 1
RE: Disable Read reports ouside the organization (inter... - 28.Aug.2007 2:24:08 PM   
Henrik Walther

 

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From: Copenhagen, Denmark
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You can control this via the property page of the default remote domains policy under Organization Configuration > Hub Transport > Remote Domains > Default - Message Formats.


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(in reply to pabloviqueira)
Post #: 2
RE: Disable Read reports ouside the organization (inter... - 29.Aug.2007 4:33:36 AM   
pabloviqueira

 

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Joined: 28.Aug.2007
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Thanks Henrik Walther.

I had tried to "disable allow delivery reports" (under: Organization Configuration > Hub Transport > Remote Domains > Default - Message Formats)  to prevent send read receipts to outside organiztion but I received it anyway.
This is my configuratioin in mmc:
http://www.flickr.com/photos/12345157@N07/1265528122/
I tried to disable it through Exchange Managment Shell:
Set-RemoteDomain -Identity * DeliveryReportEnabled $false
but I get the same resultant.
When I send a mail from internet with checking "Request a read receipt for this message" and a person inside the organization read the message and response, I continue receiving a read receipt mail.
Thanks
Pablo

< Message edited by pabloviqueira -- 29.Aug.2007 5:27:47 AM >

(in reply to Henrik Walther)
Post #: 3
RE: Disable Read reports ouside the organization (inter... - 29.Aug.2007 3:23:26 PM   
Henrik Walther

 

Posts: 6928
Joined: 21.Nov.2002
From: Copenhagen, Denmark
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Ok then you might want to try to restart the Transport service for the change to apply.


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(in reply to pabloviqueira)
Post #: 4
RE: Disable Read reports ouside the organization (inter... - 31.Aug.2007 8:12:16 AM   
pabloviqueira

 

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Joined: 28.Aug.2007
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Thanks Henrik,
I have restarted the service but I continue receiving read notifications.

Pablo

(in reply to Henrik Walther)
Post #: 5
RE: Disable Read reports ouside the organization (inter... - 4.Sep.2007 7:24:34 AM   
pabloviqueira

 

Posts: 7
Joined: 28.Aug.2007
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Hello,

Finally, I disabled read receips reports otside the organization making two trasport rules.

1- Remove message header Disposition-Notification-To for mail sends from outside my organization.
2- Remove message header Return-Receipt-To for mail sends from outside my organization.

So I don't receive read receipts from mail outside my organization and anybody can send read receipts reports.

Another ideas??

Thanks
Pablo

< Message edited by pabloviqueira -- 4.Sep.2007 7:27:41 AM >

(in reply to pabloviqueira)
Post #: 6
RE: Disable Read reports ouside the organization (inter... - 21.Dec.2007 6:30:11 AM   
rjb62

 

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Unfortunately, setting the DeliveryReportEnabled to false does not prevent Read Receipts from being sent. This should be able to be easily done in Exchange 2007, but it isn't. We've tried setting up transport rules that would catch the notifications but these don't work. We've tried using the Subject and Message Headers, but it appears that the notification messages bypass the Hub Transport Rules. We know this because the transport rule will catch and take action on emails with the same subject.

We need to solve this problem soon and I would appreciate any help. One post said that they solved this by removing the header with the request. Can anyone point me in the right direction about how to do this?

(in reply to pabloviqueira)
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RE: Disable Read reports ouside the organization (inter... - 12.Aug.2008 7:07:47 AM   
mkk

 

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Guys!! Same problem for me too. Probably MSExchange 2007 SP1 team has to release a new patch. If any new update with you, pls share here.

Transport rule i.e combination of Message Header Subject  & Text Pattern is catching only few mails (Probably those going out of the MailServer), but not intrenal.
Pls share your new ideas.

(in reply to rjb62)
Post #: 8
RE: Disable Read reports ouside the organization (inter... - 5.Oct.2008 8:17:43 AM   
ahanbali

 

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Having tried the above solution at a few client sites and hitting issues where they dont work,
a sure fire way of ensuring read receipts are not sent to external people is to configure FOUR transport rules...
Rule 1:
From users outside the organization
Remove header "X-Confirm-Reading-To"
Rule 2:
From users outside the organization
Remove header "Disposition-Notification-To"
Rule 3:
From users outside the organization
Remove header "Return-Receipt-To"
Rule 4:
From users outside the organization
Remove header "Receipt-Requested-To"

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Post #: 9
RE: Disable Read reports ouside the organization (inter... - 3.Jun.2010 10:57:23 PM   
MikeCrowley

 

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Joined: 7.Oct.2008
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This should work:

New-TransportRule -Name "Remove Read Receipts" -MessageTypeMatches ReadReceipt -DeleteMessage $true

http://technet.microsoft.com/en-us/library/dd638183.aspx

(MessageTypeMatches predicate exists in 2010 only. For 2007, see below)

How to suppress delivery- and read-receipts in Exchange 2007
http://blogs.technet.com/b/appssrv/archive/2009/05/29/how-to-suppress-delivery-and-read-receipts-in-exchange-2007.aspx

< Message edited by MikeCrowley -- 3.Jun.2010 11:07:56 PM >

(in reply to ahanbali)
Post #: 10

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