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Error (0x8004011D) The server is not available

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Error (0x8004011D) The server is not available - 27.Jul.2005 10:54:00 AM

morninglion

Posts: 4
Joined: 27.Jul.2005
From: Hard at work
Status: offline

Task 'Microsoft Exchange Server' reported error (0x8004011d): 'The server is not available. Contact your administrator is this condition persists.

thats what I get after I set up a new machine for a user. I have all the updates from microsoft. Followed their suggestions here : http://support.microsoft.com/default.aspx?kbid=327291
Was curious if anyone here had an Idea on what would cause this and how to resolve it, thank you!

Post #: 1

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RE: Error (0x8004011D) The server is not available - 28.Jul.2005 7:53:00 AM

pjhutch

Posts: 3034
Joined: 21.Jul.2001
From: W Yorks, England
Status: offline

Check TCP/IP properties, are the DNS entries pointing to AD DNS servers?
Also, does the client have Client for MS Networks installed?

(in reply to morninglion)

Post #: 2

RE: Error (0x8004011D) The server is not available - 28.Jul.2005 8:40:00 AM

morninglion

Posts: 4
Joined: 27.Jul.2005
From: Hard at work
Status: offline

Yes, everything is correct for the domain here. I even tried directing Outlook to the ip instead of the server name. it is strange, since this is only one machine, and on all logins on the machine, it does it.

(in reply to morninglion)

Post #: 3

RE: Error (0x8004011D) The server is not available - 28.Jul.2005 9:53:00 AM

Panic Mecanic

Posts: 26
Joined: 28.Jul.2005
From: South Africa
Status: offline

Hi, the description of the article sugests that the error is recieved after a past sync when the mailbox was on another server...

Is this condition true, have you moved the mailbox? is this the FIRST time you are seeting up this users mailbox on that pc??

Can you access the users mailbox from OWA from that PC....

If not the FIRST time, go and delete the Outlook cache in users the Docs and Settings folder...

C:\Documents and Settings\username\Application Data\Microsoft\Outlook and

C:\Documents and Settings\username\Local Settings\Application Data\Microsoft\Outlook

Hope that helps....

Panic

(in reply to morninglion)

Post #: 4

RE: Error (0x8004011D) The server is not available - 28.Jul.2005 9:56:00 AM

morninglion

Posts: 4
Joined: 27.Jul.2005
From: Hard at work
Status: offline

Hmm, this is the first time, All data is server stored. Oddly enough, i set up another PC for this user, and all worked fine, first round. I dont know, thinking about just starting over again.

(in reply to morninglion)

Post #: 5

RE: Error (0x8004011D) The server is not available - 28.Jul.2005 10:13:00 AM

Panic Mecanic

Posts: 26
Joined: 28.Jul.2005
From: South Africa
Status: offline

Hi, if it works fine on another pc then most def is a local pc issue, chk and compare setings between pc's

*IP Addressing
*PC Domain Account
*Local Security Policy
etc...

Let us know when u find sumthin...

Panic

(in reply to morninglion)

Post #: 6

RE: Error (0x8004011D) The server is not available - 28.Jul.2005 10:26:00 AM

morninglion

Posts: 4
Joined: 27.Jul.2005
From: Hard at work
Status: offline

Oddly, I didnt see anything, myself, or the other IT. Its a HP dc7100 small form, we stuffed a 3com NIC in it, it ran better, but didnt fix it. These built in broadcom's seem to suck. Either that, or our network sucks that bad

(in reply to morninglion)

Post #: 7

RE: Error (0x8004011D) The server is not available - 28.Jul.2005 11:03:00 AM

Panic Mecanic

Posts: 26
Joined: 28.Jul.2005
From: South Africa
Status: offline

hmmm, yeah if u can browse other resources ie...Internet etc......then im not convinced that it is a harware issue.....

DO a bit more in depth testing and see what comes of it. Trace the process, maybe put a sniffer on the network and see hwta trafiic that PC generates when trying to make a connection to the Exchange..

Panic

(in reply to morninglion)

Post #: 8