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Event 8197 and Outlook problems

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Event 8197 and Outlook problems - 24.Feb.2005 6:44:00 PM

qwerty652

Posts: 2
Joined: 24.Feb.2005
From: VA
Status: offline

This is an exchange 2000 server. Large deployment, 100 different locations. Having exchange issues at a location just deployed:

Recurring event:
Event Type: Error
Event Source: MSExchangeFBPublish
Event Category: General
Event ID: 8197
Date: 2/24/2005
Time: 11:48:30 AM
User: N/A
Computer: servername
Description:
Error initializing session for virtual machine servername. The error number is 0x8004011d. Make sure Microsoft Exchange Store is running.
For more information, click http://www.microsoft.com/contentredirect.asp.

- What we've done/checked:
All Exchange services are running
All Mailbox Stores are mounted
All Exchange database file permissions are correct
Service Pack 3 installed correctly
DNS Settings correct (sites RSDC primary, hubs RSDC secondary)
Ran a Directory Service Access Flush
Subnet configured correctly in Sites and Services

Outlook Problems - possibly related to above??

When a user logs in within the office: Outlook prompts for username, password, domain. Often, the domain administrator account is already displayed in the username space. If a user cancels past this screen, it will let them into their mailbox.
OWA works without problems

When a user from the problem EX server logs in at another office location on a different subnet: When running outlook, Error message: Microsoft Exchange Server Unavailable. Can ping the exchange server by name and IP without problems. OWA works fine.

**(thought it may be a scriptlogic problem - creating the outlook profile for the user, but that is configured correctly. Get the same error when manually setting up the profile.)

Thanks!

Post #: 1

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RE: Event 8197 and Outlook problems - 24.Feb.2005 8:46:00 PM

Danofre

Posts: 61
Joined: 4.Aug.2004
From: NYC
Status: offline

1. Exchange 2000 SP3 is not able to mount a compressed store. Make sure the stores are not on a compressed drive.

2. A missing Schedule+ Free/Busy System Folder could cause this error. To correct this see Q284200.

3. Error: 0x8004011d - See Q266312, Q282964, Q821889 and Q822579.

4. - Error 0x8004011d - On an Exchange 2003 server, I received this message with Information Store running and both private and public stores mounted. I eliminated the error by stopping Exchange System Attendant and its dependent services, then restarting SA and each dependency individually. MS Exchange Free Busy Publish then initialized properly.

5. Check the disk space remaining of the drive volumes where the exchange logs and/or Mailbox stores are located. If you are running out of disk space, free some by deleting or moving some old log files. When done, mount the information store in the exchange system manager.

(in reply to qwerty652)

Post #: 2