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Exchange 2003 Help - 23.Sep.2008 5:07:23 PM

amos715

Posts: 5
Joined: 31.Jul.2008
Status: offline

i can send mail out to members on our network. but can not receive email.

if i open system manager and navigate to the mailbox store/mailboxes i can see the john doe i have set up has mail waiting (3 items). the system mailbox has 401 ?.?.

if i open AD and navigate to the user and right click and send mail the john doe client receives that mail.

any help would be appreciated.

Post #: 1

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RE: Exchange 2003 Help - 25.Sep.2008 1:54:52 AM

uemurad

Posts: 5469
Joined: 7.Jan.2004
From: California, USA
Status: offline

Please explain where you are getting your information about the number of messages waiting. I know of no such status in the mailboxes area.

_____________________________

Regards,

Dean T. Uemura
Microsoft MVP - Exchange
exchangeguy.blogspot.com
uemurad@yahoo.com

(in reply to amos715)

Post #: 2

RE: Exchange 2003 Help - 25.Sep.2008 9:23:44 AM

amos715

Posts: 5
Joined: 31.Jul.2008
Status: offline

..... exchange system manager

............... administrative groups

....................... servers

.................................... my server

......................................... mailbox store

.................................................... mailboxes

there are four users listed:
the john doe i set up       Under the size column it shows 4 kb, under the total items column it shows 3 items
SMTP (my sevrer -{cd0b17ee ....
System Attendent
SystemMailbox   Under the size column it shows 361 kb under the total items column it shows 401 items

i have added this server to my mx record of my DNS server, should i add the ip address ?.?.?

(in reply to uemurad)

Post #: 3

RE: Exchange 2003 Help - 25.Sep.2008 2:14:43 PM

amos715

Posts: 5
Joined: 31.Jul.2008
Status: offline

ok

at 10:35 it released several emails and they came to the inbox of john doe.

i made a change to the mx record and a name earlier ?.? i don't know if that's what did it or not.

they all have the same time stamp?

(in reply to amos715)

Post #: 4

RE: Exchange 2003 Help - 25.Sep.2008 3:50:15 PM

uemurad

Posts: 5469
Joined: 7.Jan.2004
From: California, USA
Status: offline

The total items count has no direct correlation with the number of waiting messages. Every message, calendar item, note, task, contact, etc., are all included.

Changing the MX record changes where the messages from the outside are sent. It can make a difference depending upon what it was pointing to before, and what it points to now.

quote:

i have added this server to my mx record of my DNS server, should i add the ip address ?.?.?

I am not following what you mean about this. Unless your DNS server acts as the authority for your domain, changing MX information there should make no difference. Typically your public DNS is hosted by your ISP or by an outside service. Changing MX information there makes a difference.

An MX record associates a value (indicating priority if you have more than one MX record) with a FQDN. An "A" record associates a FQDN with an IP address.

_____________________________

Regards,

Dean T. Uemura
Microsoft MVP - Exchange
exchangeguy.blogspot.com
uemurad@yahoo.com

(in reply to amos715)

Post #: 5