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Exchange 2003 information store service not running

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Exchange 2003 information store service not running - 28.Dec.2011 9:05:13 AM   
shashi123_sharma

 

Posts: 8
Joined: 28.Dec.2011
Status: offline
Dear Support Team,

Plz help me urgently.

I have 1 dc with name aaj.krishna.com. This dc is holder of all fsmo & also GC. I installed exchange server 2003 on my dc. Now its working fine. Now i deployed exchange 2003 on my another member of domain (node1.krishna.com) & also additional domain (node2.exchange.com). Now, when i open the esm on additional or member of the domain then its showing error of retrieving mount information id no. c1041721 exchange system manager. Information store service not running on both additional & member of the domain. when i saw the event logs 5000 event id showing & source msexchangeis. Kindly help on priority basis.

_____________________________

shashi
Post #: 1
RE: Exchange 2003 information store service not running - 3.Jan.2012 5:18:53 PM   
uemurad

 

Posts: 8194
Joined: 7.Jan.2004
From: California, USA
Status: offline
Shashi,

MSExchange.org is a free and public forum, and the people who answer questions voluntarily donate their time and experiences. There is no queue and no priority ticketing.

That said, c1041721 typically means the ESM cannot access the IS on the remote server. That can be a permissions issue and that can be a connection issue (networking, AD, other) but since you are seeing 5000 Events (I presume on the new server) which typically indicates a failure to start the Exchange Information Service, that is where you should start your troubleshooting.

If that is not what you meant, start by launching the ESM on the new Exchange server. Is it able to get data from all of the servers?

_____________________________

Regards,

Dean T. Uemura
Microsoft MVP - Exchange
exchangeguy.blogspot.com
uemurad@yahoo.com

(in reply to shashi123_sharma)
Post #: 2
RE: Exchange 2003 information store service not running - 20.Jan.2012 6:38:02 AM   
shashi123_sharma

 

Posts: 8
Joined: 28.Dec.2011
Status: offline
Thanks dear,


I resolved this problem through disaster recovery, Now its working fine.

(in reply to shashi123_sharma)
Post #: 3
RE: Exchange 2003 information store service not running - 21.Jan.2012 8:44:40 AM   
shashi123_sharma

 

Posts: 8
Joined: 28.Dec.2011
Status: offline
Dear uemurad,


Sorry for that i wrote in my previous post for urgent help. I will be take care of these things while writing.



Thanks & Regards
Shashikant Sharma

_____________________________

shashi

(in reply to uemurad)
Post #: 4

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