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Exchange 2007 OWA Problems

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Exchange 2007 OWA Problems - 16.Apr.2007 8:11:43 AM   


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I've recently installed Exchange 2007 on a server in a 2003 domain. Everything was working ok.
After 3 days OWA stopped working, no errors in event viewer!
Whenever we try accessing OWA we get a 440 Login Timeout. The server has been rebooted, again no errors.
We have gone through IIS config, and everything looks ok.
Any help will be appreciated

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RE: Exchange 2007 OWA Problems - 16.Apr.2007 2:06:26 PM   
Henrik Walther


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Is this when you try to access it from the Internet only, or does it also happen when you try to open a mailbox by pointing a browser on an internal client at: https://server/owa ?


Henrik Walther
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(in reply to SlyDog)
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RE: Exchange 2007 OWA Problems - 18.Apr.2007 7:43:26 AM   


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This problem happens when accessing OWA from internal and external.
As part of troubleshooting we removed forms based authentication from OWA and users can access their mailboxes.

(in reply to SlyDog)
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RE: Exchange 2007 OWA Problems - 18.Apr.2007 4:22:58 PM   


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I'm having a similar problem in the test environment we're implementing prior to rollout so all the email I'm dealing with right now is internal access.

I used the powershell to generate the certificate request and install the certificate (web based) and assign it to IIS.  No problems at all with standard authtication...but receive the same 440 Login Timeout error with both IE and Firefox.

Similarly, can find no errors in the logs (either Event View or IIS).  I'm sure it's something small but I'm stumped right now.

(in reply to SlyDog)
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RE: Exchange 2007 OWA Problems - 19.Apr.2007 3:27:13 AM   


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Unforunately our Exchange 2007 server is in a live environment.
We have just created Exchange/OWA folders in a new web site and thats made no difference.

The strange thing is the Exchange Server was working ok for 4 days.
part from rebuilding the exchange server and restoring from a backup we cant think of anything else to do.

(in reply to conman)
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RE: Exchange 2007 OWA Problems - 4.Apr.2008 5:47:56 AM   


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Got the same error here!

Could you resolve problem?

(in reply to SlyDog)
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RE: Exchange 2007 OWA Problems - 10.Apr.2008 12:44:32 PM   


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My Exchange 2007 Exchange (rollup 6) server just had a similiar issue that was resolved by removing Exchange roll up updates 1 -5 and leaving only the rollup 6 in place.  Working with  MS support they informed me that installing the rollups should be performed only after removing the previous rollup.

From the rollup....
The following list describes the prerequisites for applying Update Rollup 6 for Exchange Server 2007:

Make sure that Exchange Server 2007 is installed on the computer.

Remove all interim updates for Exchange Server 2007. 

(in reply to misterelvis)
Post #: 7
RE: Exchange 2007 OWA Problems - 16.Apr.2008 11:29:41 AM   


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here's what i did to solve the problem on my server:
This needs to be done on the CAS server role

a) In the Exchange management console, I copied all the properties of OWA.
Go to "server configuration\ClientAccess", then pick up the correct server, then "OWA" tab, right click owa (default web site): properties . I had to restore them later on.

b) use the Exchange Management shell and run the following:
(please refer to http://technet.microsoft.com/en-us/library/aa998624.aspx for details)
1) Get-OwaVirtualDirectory -Server <servername> to check the settings
2) Remove-OwaVirtualDirectory -Identity <VirtualDirectoryIdParameter> to remove the existing virtual dir (only owa in this case, I didn't touch the others)
3) New-OWAVirtualDirectory --Name "owa" (I only used the -name parameter, that worked for me)

c)Go back to the management console and restore properties of owa.

d) restart IIS via command iisreset /noforce

Web Outlook was running again after that.

Good luck

< Message edited by charliegadget -- 16.Apr.2008 11:30:58 AM >

(in reply to wade001)
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