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Exchange 2007 unable to allow Activesync - 3.Dec.2007 9:44:40 AM

tca123

Posts: 4
Joined: 12.May2007
Status: offline

Hi,
We have an Exchange 2007 server that has OWA working ok, VPN and firewall setup ok, but our O2 Graphite phones say that says that sync could not be completed. Please try again later.
I ahve gone through the guides on this website but am lost to know why its not connecting.
I am using a certificate that was created on install and have not downloaded this to the mobile, does this need to be completed?

Post #: 1

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RE: Exchange 2007 unable to allow Activesync - 3.Dec.2007 10:24:43 AM

rishishah

Posts: 576
Joined: 14.Nov.2006
From: Surrey, UK
Status: offline

If you are using the standard cert made by Exchange during install than you need to force your WM device to trust the certificate.

Export the certificate root and than copy it on to your WM device and double click on it within WM and this will bring up a promt asking whether you wish to trust it or not.

_____________________________

Rishi Shah, MCP

If an advice works, report this to the fourm so that others are more confident about it.

Want a quicker answer - than describe your issue in as much detail as possible and exactly what steps you have already taken.

(in reply to tca123)

Post #: 2

RE: Exchange 2007 unable to allow Activesync - 3.Dec.2007 10:29:12 AM

tca123

Posts: 4
Joined: 12.May2007
Status: offline

Thought it was something like that, how do i go about exporting teh certificate?

thanks.

(in reply to tca123)

Post #: 3

RE: Exchange 2007 unable to allow Activesync - 3.Dec.2007 10:37:37 AM

rishishah

Posts: 576
Joined: 14.Nov.2006
From: Surrey, UK
Status: offline

because the cert that will probably be deployed during install will not have the FQDN, your best bet is to either get a commercial cert or deploy your own CA.

There are a few companies that do free commercial certs for webservers. Google for StartCom Free SSL Certification Authority. Get an appropriate URL, ensure your external DNS record is correct, and ensure that eithin the CAS role you have set the external URL to that of the cert and the external dns record. Install the cert within IIS.

You will than have to download thier CA (from thier website) and trust it on the WM device if it is not already trusted.

_____________________________

Rishi Shah, MCP

If an advice works, report this to the fourm so that others are more confident about it.

Want a quicker answer - than describe your issue in as much detail as possible and exactly what steps you have already taken.

(in reply to tca123)

Post #: 4

RE: Exchange 2007 unable to allow Activesync - 3.Dec.2007 10:46:02 AM

tca123

Posts: 4
Joined: 12.May2007
Status: offline

Will try that tomorrow, many thanks

(in reply to tca123)

Post #: 5

RE: Exchange 2007 unable to allow Activesync - 5.Dec.2007 9:28:57 AM

rishishah

Posts: 576
Joined: 14.Nov.2006
From: Surrey, UK
Status: offline

did this work

_____________________________

Rishi Shah, MCP

If an advice works, report this to the fourm so that others are more confident about it.

Want a quicker answer - than describe your issue in as much detail as possible and exactly what steps you have already taken.

(in reply to tca123)

Post #: 6

RE: Exchange 2007 unable to allow Activesync - 12.Dec.2007 4:43:02 PM

gdoes

Posts: 71
Joined: 22.Jan.2005
From: Miami, FL
Status: offline

quote:

because the cert that will probably be deployed during install will not have the FQDN, your best bet is to either get a commercial cert or deploy your own CA.

Does that mean, it won't work with the one deployed during installation?

-Glenn

(in reply to rishishah)

Post #: 7

RE: Exchange 2007 unable to allow Activesync - 16.Jan.2008 4:36:01 PM

rishishah

Posts: 576
Joined: 14.Nov.2006
From: Surrey, UK
Status: offline

No it wont work with the one deployed during install.

_____________________________

Rishi Shah, MCP

If an advice works, report this to the fourm so that others are more confident about it.

Want a quicker answer - than describe your issue in as much detail as possible and exactly what steps you have already taken.

(in reply to gdoes)

Post #: 8

RE: Exchange 2007 unable to allow Activesync - 19.Feb.2008 7:01:14 PM

NunoUFO

Posts: 16
Joined: 3.Jun.2006
Status: offline

also have the same problem:

I have a local domain: wmobile.local and have generated new certificates through CA.
However these dont seem to work, nor even on internet explorer on the server itself.
Do I have to have an internet domain configured? If so, can I configure it even though I am using Dyndns and a dynamic IP connection?

Thanks in advance
Nuno

(in reply to rishishah)

Post #: 9