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Exchange 2007 unable to allow Activesync

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Exchange 2007 unable to allow Activesync - 3.Dec.2007 9:44:40 AM   
tca123

 

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Hi,
We have an Exchange 2007 server that has OWA working ok, VPN and firewall setup ok, but our O2 Graphite phones say that says that sync could not be completed. Please try again later.
I ahve gone through the guides on this website but am lost to know why its not connecting.
I am using a certificate that was created on install and have not downloaded this to the mobile, does this need to be completed?
Post #: 1
RE: Exchange 2007 unable to allow Activesync - 3.Dec.2007 10:24:43 AM   
rishishah

 

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Joined: 14.Nov.2006
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If you are using the standard cert made by Exchange during install than you need to force your WM device to trust the certificate.

Export the certificate root and than copy it on to your WM device and double click on it within WM and this will bring up a promt asking whether you wish to trust it or not.

_____________________________

Rishi Shah, MCP

Remember to backup before applying the advice. www.saiconsult.co.uk. Happy to provide Professional Exchange Server Consultancy to anywhere in the world.

(in reply to tca123)
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RE: Exchange 2007 unable to allow Activesync - 3.Dec.2007 10:29:12 AM   
tca123

 

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Thought it was something like that, how do i go about exporting teh certificate?

thanks.

(in reply to tca123)
Post #: 3
RE: Exchange 2007 unable to allow Activesync - 3.Dec.2007 10:37:37 AM   
rishishah

 

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because the cert that will probably be deployed during install will not have the FQDN, your best bet is to either get a commercial cert or deploy your own CA.

There are a few companies that do free commercial certs for webservers. Google for StartCom Free SSL Certification Authority. Get an appropriate URL, ensure your external DNS record is correct, and ensure that eithin the CAS role you have set the external URL to that of the cert and the external dns record. Install the cert within IIS.

You will than have to download thier CA (from thier website) and trust it on the WM device if it is not already trusted.

_____________________________

Rishi Shah, MCP

Remember to backup before applying the advice. www.saiconsult.co.uk. Happy to provide Professional Exchange Server Consultancy to anywhere in the world.

(in reply to tca123)
Post #: 4
RE: Exchange 2007 unable to allow Activesync - 3.Dec.2007 10:46:02 AM   
tca123

 

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Will try that tomorrow, many thanks

(in reply to tca123)
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RE: Exchange 2007 unable to allow Activesync - 5.Dec.2007 9:28:57 AM   
rishishah

 

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From: Surrey, UK
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did this work

_____________________________

Rishi Shah, MCP

Remember to backup before applying the advice. www.saiconsult.co.uk. Happy to provide Professional Exchange Server Consultancy to anywhere in the world.

(in reply to tca123)
Post #: 6
RE: Exchange 2007 unable to allow Activesync - 12.Dec.2007 4:43:02 PM   
gdoes

 

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Joined: 22.Jan.2005
From: Miami, FL
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quote:

because the cert that will probably be deployed during install will not have the FQDN, your best bet is to either get a commercial cert or deploy your own CA.


Does that mean, it won't work with the one deployed during installation?

-Glenn

(in reply to rishishah)
Post #: 7
RE: Exchange 2007 unable to allow Activesync - 16.Jan.2008 4:36:01 PM   
rishishah

 

Posts: 784
Joined: 14.Nov.2006
From: Surrey, UK
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No it wont work with the one deployed during install.

_____________________________

Rishi Shah, MCP

Remember to backup before applying the advice. www.saiconsult.co.uk. Happy to provide Professional Exchange Server Consultancy to anywhere in the world.

(in reply to gdoes)
Post #: 8
RE: Exchange 2007 unable to allow Activesync - 19.Feb.2008 7:01:14 PM   
NunoUFO

 

Posts: 17
Joined: 3.Jun.2006
Status: offline
 also have the same problem:

I have a local domain: wmobile.local and have generated new certificates through CA.
However these dont seem to work, nor even on internet explorer on the server itself.
Do I have to have an internet domain configured? If so, can I configure it even though I am using Dyndns and a dynamic IP connection?

Thanks in advance
Nuno

(in reply to rishishah)
Post #: 9

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