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Exchange 2010 Upgrade to SP1 failed

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Exchange 2010 Upgrade to SP1 failed - 28.Apr.2011 4:48:00 AM

shyvirus

Posts: 2
Joined: 28.Apr.2011
Status: offline

Hi

I started upgrading an exchange server to SP1 and when the upgrade reached the Hub Transport role it stoped saying that MSExchange Service Host Service didn't respond to the start command in a timely fashion.

i dont have forefront installed on the server and i tried all the solutions i could find with no luck.

Now i am stuck in the middle, the email service is running but there is no management interface and no OWA. I would appreciate your help in either rollingback to the status before trying to upgrade or fixing this service issue and continuing the upgrade process.

the error log created bu the upgrade wizard is:
--------------------------------------------------------------------

[04/27/2011 16:40:32.0242] [1] Processing component 'Bridgehead Role Setter' (Configuring the Hub Transport role.).
[04/27/2011 16:40:32.0242] [1] Executing:
if (get-service MSExchangeServiceHost* | where {$_.name -eq "MSExchangeServiceHost"})
{
restart-service MSExchangeServiceHost
}

[04/27/2011 16:40:34.0005] [1] The following 1 error(s) occurred during task execution:
[04/27/2011 16:40:34.0005] [1] 0. ErrorRecord: Service 'Microsoft Exchange Service Host (MSExchangeServiceHost)' cannot be started due to the following error: Cannot start service MSExchangeServiceHost on computer '.'.
[04/27/2011 16:40:34.0067] [1] 0. ErrorRecord: Microsoft.PowerShell.Commands.ServiceCommandException: Service 'Microsoft Exchange Service Host (MSExchangeServiceHost)' cannot be started due to the following error: Cannot start service MSExchangeServiceHost on computer '.'. ---> System.InvalidOperationException: Cannot start service MSExchangeServiceHost on computer '.'. ---> System.ComponentModel.Win32Exception: The service did not respond to the start or control request in a timely fashion
--- End of inner exception stack trace ---
at System.ServiceProcess.ServiceController.Start(String[] args)
at Microsoft.PowerShell.Commands.ServiceOperationBaseCommand.DoStartService(ServiceController serviceController)
--- End of inner exception stack trace ---
[04/27/2011 16:40:34.0083] [1] [ERROR] The following error was generated when "$error.Clear();
if (get-service MSExchangeServiceHost* | where {$_.name -eq "MSExchangeServiceHost"})
{
restart-service MSExchangeServiceHost
}
" was run: "Service 'Microsoft Exchange Service Host (MSExchangeServiceHost)' cannot be started due to the following error: Cannot start service MSExchangeServiceHost on computer '.'.".
[04/27/2011 16:40:34.0083] [1] [ERROR] Service 'Microsoft Exchange Service Host (MSExchangeServiceHost)' cannot be started due to the following error: Cannot start service MSExchangeServiceHost on computer '.'.
[04/27/2011 16:40:34.0083] [1] [ERROR] Cannot start service MSExchangeServiceHost on computer '.'.
[04/27/2011 16:40:34.0083] [1] [ERROR] The service did not respond to the start or control request in a timely fashion
[04/27/2011 16:40:34.0098] [1] [ERROR-REFERENCE] Id=BridgeheadRoleSetterComponent___115c1108e99e4560bd2c03c0fec99908 Component=EXCHANGE14:\Current\Release\Shared\Datacenter\Setup
[04/27/2011 16:40:34.0098] [1] Setup is stopping now because of one or more critical errors.
[04/27/2011 16:40:34.0098] [1] Finished executing component tasks.
[04/27/2011 16:40:34.0114] [1] Ending processing Install-BridgeheadRole

--------------------------------------------------------
Best Regards

Post #: 1

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RE: Exchange 2010 Upgrade to SP1 failed - 30.Apr.2011 6:38:08 AM

shyvirus

Posts: 2
Joined: 28.Apr.2011
Status: offline

After reading the list of all the services installed by Exchange 2010 i stumbled upon the solution to my problem.

This problem was resolved by changing the Log On type of Microsoft Exchange Service Host service to Local Service rather than using the Network Service account.

The list can be found here:

http://technet.microsoft.com/en-us/library/ee423542.aspx

Regards.

(in reply to shyvirus)

Post #: 2