The Exchange Mailbox Store sits on the E: Drive and is over 46GB. priv1.edb (36GB) priv1.stm (10GB)
The mailbox sizes are as follows: exchjournal = 1.4GB Fred = 2.5GB Here = 2.4GB Trent = 3.4GB Total = 9.7GB
Free space after scheduled maintenance defrag = 24.6GB
The registry key has recently been changed to 35GB when the database was approaching 18GB sometime ago. But ever since then the exchange journal mailbox stops receiving E-mail. The only way to get mail flowing again into the exchange journal mailbox is to restart Microsoft Exchange Information Store
The Exchange Journal mailbox occassionally stops receiving E-mail. Does anyone know why? All the other users mailboxes within the domain e-mail still flow.
Can someone please help me find a solution to this.
I have checked the server.log file and it shows that it is still writing the e-mail to exchange journal mailbox after the time it stops receiving e-mail.
Any ideas why the e-mails are not going to the exchange journal mailbox?
This issue has come back and i am looking to troubleshoot.
What is happening the Exchange Journal 2003 mailbox stops receiving any emails but at the same time Fred and Jemimma still receive and send email. But the exchange journal log shows that it tries to send the e-mail to exchange journal but then fails and sends it to badmail after 2 days of persisting trying. I have checked the event logs and no services or anything obvious stops, but to get the mail flowing againg i just restart the Information Stopre. But the exchange journal is losing mail if it is sent to badmail as it is set to 2 days.
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I go back to the question I posed earlier. What does Message Tracking say about messages during the problem? Under normal operations you should see them being delivered to the Journal mailbox as well as to their destination. What does it say during abnormal operations?
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Regards,
Dean T. Uemura Microsoft MVP - Exchange exchangeguy.blogspot.com uemurad@yahoo.com
When it stops the Message tracking states as follows after 2 days of retrying.
SMTP: Message submitted to advanced queuing SMTP: Started message submission to advanced queue SMTP: Message submitted to categorizer SMTP: Message categorized and queued for routing SMTP: Meesage queued for local delivery SMTP: Message delivered locally to email@domain.com SMTP: Message categorized and queued for routing SMTP: Message queued for local delivery SMTP: Store Driver: Message delivered locally to Store to email@domain.com SMTP: Message delivered locally to exchangejournal@domain.com SMTP: Message Scheduled to Retry Local Delivery SMTP: Message delivered locally to exchangejournal@domain.com SMTP: Message Scheduled to Retry Local Delivery SMTP: Message delivered locally to exchangejournal@domain.com SMTP: Message Scheduled to Retry Local Delivery SMTP: Message delivered locally to exchangejournal@domain.com SMTP: Message Scheduled to Retry Local Delivery SMTP: Message delivered locally to exchangejournal@domain.com SMTP: Message Scheduled to Retry Local Delivery SMTP: Message delivered locally to exchangejournal@domain.com SMTP: Message Scheduled to Retry Local Delivery SMTP: Message delivered locally to exchangejournal@domain.com SMTP: Message scheduled to Retry Local Delivery SMTP Message Sent to Badmail
Posts: 8194
Joined: 7.Jan.2004
From: California, USA
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I haven't seen that behavior before, so these are things I'd look for if it were happening to me.
Are there any limits imposed on the mailbox, either individually or at the Mailbox Store level? How big is the journal mailbox and how long are messages kept there?
Are any Events appearing in the Application Log at the time a message would normally be journaled (you may want/need to increase the Diagnostics Logging levels for MSExchangeTransport)?
_____________________________
Regards,
Dean T. Uemura Microsoft MVP - Exchange exchangeguy.blogspot.com uemurad@yahoo.com
Posts: 8194
Joined: 7.Jan.2004
From: California, USA
Status: offline
quote:
I have enable diagnostic logging level to 7.
In Exchange 2003 the logging levels are None, Minimum, Medium, and Maximum. These are set in the ESM - open the properties of your server and go to the Diagnostics Logging tab, then click on MSExchangeTransport.
How often do you export the contents of the Journal mailbox? Is there any chance that it is full or corrupted? Have you attempted to create a new mailbox as a replacement?
_____________________________
Regards,
Dean T. Uemura Microsoft MVP - Exchange exchangeguy.blogspot.com uemurad@yahoo.com
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