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Exchange Mailbox Inaccessible after 2010-->2013 Migration

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Exchange Mailbox Inaccessible after 2010-->2013 Migr... - 9.Apr.2015 11:58:31 AM   
squan_jrp

 

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Joined: 9.Apr.2015
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We moved a mailbox from exchange 2010 server to 2013 and now it is inaccessible to the user. When the user opens Outlook 2013, it gives the error that the Exchange Administrator has made a change that requires outlook to be restarted. This happens every time they open outlook, and despite saying it is "connected to exchange," it is not getting any new mail.

When the user attempts to login to Outlook Web App, they get the error: "NegotiateSecurityContext failed with for host 'mail.domain.local' with status 'LogonDenied'.

We migrated many users (even in the same batch as this one) and they are working fine.

Any ideas what to look at here?
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