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Export-Mailbox / Import Mailbox returns error

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Export-Mailbox / Import Mailbox returns error - 21.Feb.2008 8:36:04 PM

jthrall

Posts: 7
Joined: 14.Jan.2008
Status: offline

Hi.

When running Export-Mailbox and Import-Mailbox against my E2k7 SP1 Server from my WinXP workstation with E2k7 SP1 x32 Management tools installed correctly, I receive an error that puzzles me.

"Export-Mailbox : Database 'MAILSERVER\First Storage Group\Mailbox Database' is offline."

How would you suggest I resolve this problem? What am I overlooking or not addressing? I am logged in as the Exchange Administrator and have created the necessary pemissions on the mailboxes as far as I can tell.

Warm Regards,
Jim

_____________________________

Jim Thrall, A+, MCP
Senior Technician
Help Desk Computers, Los Gatos, California

Post #: 1

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RE: Export-Mailbox / Import Mailbox returns error - 22.Feb.2008 12:11:39 AM

ismail.mohammed

Posts: 3004
Joined: 9.May2007
From: India
Status: offline

hi,

Might be silly - Database is mounted?

Second thing i would like to know any error log in the application event. please check it and paste that one also

(in reply to jthrall)

Post #: 2

RE: Export-Mailbox / Import Mailbox returns error - 22.Feb.2008 5:10:21 PM

jthrall

Posts: 7
Joined: 14.Jan.2008
Status: offline

Hi.

Not so silly, I checked and the database is indeed mounted. There are no errors in the application log on the PC running the tools/console I am performing the operation from. Thanks for your help.

_____________________________

Jim Thrall, A+, MCP
Senior Technician
Help Desk Computers, Los Gatos, California

(in reply to ismail.mohammed)

Post #: 3

RE: Export-Mailbox / Import Mailbox returns error - 22.Feb.2008 8:02:54 PM

ismail.mohammed

Posts: 3004
Joined: 9.May2007
From: India
Status: offline

hi,

can u run exbpa tool and check out the database status once you get the same error message

(in reply to jthrall)

Post #: 4

RE: Export-Mailbox / Import Mailbox returns error - 29.Apr.2009 4:42:33 PM

AggieC05

Posts: 3
Joined: 29.Apr.2009
Status: offline

I am having this same issue. I am trying to export a users mailbox and it reports that the Mailbox Database is offline. I checked and it shows up as being online. Export-Mailbox : Database 'MAILSERVER\First Storage Group\Mailbox Database' is offline." No errors in the application log. What is the exbpa tool?

(in reply to ismail.mohammed)

Post #: 5

RE: Export-Mailbox / Import Mailbox returns error - 29.Apr.2009 4:58:10 PM

AggieC05

Posts: 3
Joined: 29.Apr.2009
Status: offline

I found and ran the exbpa tool. It returned 2 errors:

Exchange Store does not start:

'The 'Services' string type value located in 'HKEY_LOCAL_MACHINE\Software\Microsoft\Exchange\Setup\Services' registry key is missing or inaccessible. The Microsoft Exchange Information Store service will not start. As a result, all services that depend on this service will not be able to start. Please visit http://support.microsoft.com/kb/285116 for more information.

2. Paging file larger than Physical Memory

I checked and everything in that KB is correct. The string exists and SYSTEM has full control over it.

Any help would be appreciated.

(in reply to AggieC05)

Post #: 6