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I can send but cannot receive mail

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I can send but cannot receive mail - 26.Mar.2007 1:10:32 PM

svla299

Posts: 2
Joined: 26.Mar.2007
Status: offline

I'm supporting an Exchange Server 5.5 installed on a Win 2000 SP4 Advanced Server. There is a registered domain and mail server : www.lazarakis.gr and hermes.lazarakis.gr under the same static IP. People used to send and receive mail thru an ISDN line until recently when the line was upgraded to a ADSL static ( 83.235.17.208) with a different ISP. The new IP resolves to klazarak.static.otenet.gr whereas the MX record for the mail server is:
100 hermes.lazarakis.gr. [TTL=86400] IP=83.235.17.208 [TTL=86400] [GR]. I've made all necessary changes to DNS in the server but so far have managed to send but not receive mail. Problem lies in hermes.lazarakis.gr vs klazarak.static.otenet.gr. Where can I declare this equivalence so that I can solve the problem? Any ideas will be appreciated.

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RE: I can send but cannot receive mail - 27.Mar.2007 3:50:07 AM

zbnet

Posts: 815
Joined: 25.Sep.2003
From: Manchester, UK
Status: offline

It sounds like you need to change your public DNS records so that your domain resolves to your new IP address from the Internet.

(in reply to svla299)

Post #: 2

RE: I can send but cannot receive mail - 5.Apr.2007 9:41:43 AM

svla299

Posts: 2
Joined: 26.Mar.2007
Status: offline

zbnet thank you for your assistance. I have followed along the lines of your post!
I have contacted both the ISP and the DN registrar. The ISP was unwilling to change the name his IP resolved to. The registar was unable to create a PTR for the name given by the ISP. So I've decided to dump the ISP and bought a new static IP with the registar. The problem resolved instantly and mail flows within !!! I still can't understand whose fault was. I think it was the ISP's: his technical people were unwilling to help - they told me I did something wrong and should call for expert help! Anyway all's well that ends well! Have a happy easter.

(in reply to zbnet)

Post #: 3