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I have to logon to OWA every other minute...

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I have to logon to OWA every other minute... - 25.Aug.2008 12:41:25 PM

josebmolina

Posts: 4
Joined: 30.Jul.2008
Status: offline

Hey guys,
I keep having to logon to OWA every other minute...how do i change this setting and how do i get there???

Thank You

Post #: 1

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RE: I have to logon to OWA every other minute... - 25.Aug.2008 1:56:40 PM

jveldh

Posts: 628
Joined: 12.Apr.2008
From: The Netherlands
Status: offline

Hi,

The default time-out is 10 minutes. If you want to change it you have to do it via the registry:

go to the following key: HKLM\SYSTEM\CurrentControlSet\Services\MSExchangeWeb\OWA

and change this two keys to a valid decimal value (between 1 and 4320):

PublicClientTimeout
TrustedClientTimeout

After changing the values restart the W3SVC service.

_____________________________

Best regards,

Johan Veldhuis

Visit my website

(in reply to josebmolina)

Post #: 2

RE: I have to logon to OWA every other minute... - 25.Aug.2008 2:06:18 PM

josebmolina

Posts: 4
Joined: 30.Jul.2008
Status: offline

Great! and I do this on the Exch Server itself correct???

Thanks

(in reply to jveldh)

Post #: 3

RE: I have to logon to OWA every other minute... - 25.Aug.2008 2:12:34 PM

jveldh

Posts: 628
Joined: 12.Apr.2008
From: The Netherlands
Status: offline

Hi,

Yes this is correct you need to change this on the Exchange server.

_____________________________

Best regards,

Johan Veldhuis

Visit my website

(in reply to josebmolina)

Post #: 4

RE: I have to logon to OWA every other minute... - 25.Aug.2008 2:18:23 PM

josebmolina

Posts: 4
Joined: 30.Jul.2008
Status: offline

Ok.

But I can't find that path: HKLM\SYSTEM\CurrentControlSet\Services\MSExchangeWeb\OWA

What I found was: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeWeb\OWA

Under that path i can't fine these:
PublicClientTimeout
TrustedClientTimeout

Please Help!

(in reply to jveldh)

Post #: 5

RE: I have to logon to OWA every other minute... - 25.Aug.2008 2:24:42 PM

jveldh

Posts: 628
Joined: 12.Apr.2008
From: The Netherlands
Status: offline

Hi,

If they do not exist create them. See the following kb article this describes it step by step.

http://support.microsoft.com/kb/830827

_____________________________

Best regards,

Johan Veldhuis

Visit my website

(in reply to josebmolina)

Post #: 6

RE: I have to logon to OWA every other minute... - 25.Aug.2008 2:45:12 PM

josebmolina

Posts: 4
Joined: 30.Jul.2008
Status: offline

Ok, great...I did and i think it may be already working...i set it up for 48 Decimal and not sure how long will that be.

I also created the TrustedClientTimeout, and in the article it doesn't say anything about that, what is that for or should I deleted it?

Thanks for your help

(in reply to jveldh)

Post #: 7

RE: I have to logon to OWA every other minute... - 25.Aug.2008 4:58:11 PM

jveldh

Posts: 628
Joined: 12.Apr.2008
From: The Netherlands
Status: offline

Hi,

The value is in minutes so it should be active for 48 minutes.

_____________________________

Best regards,

Johan Veldhuis

Visit my website

(in reply to josebmolina)

Post #: 8

RE: I have to logon to OWA every other minute... - 25.Aug.2008 7:14:11 PM

Sembee

Posts: 3494
Joined: 17.Jan.2008
From: Somewhere near London, UK
Status: offline

Exchange doesn't do the logout every minute by default. Therefore if the keys aren't there then you shouldn't need to add them. Something else is causing the problem. It is certainly not a setting I have ever had to change and I have just checked my reference system (which is functioning correctly) and those keys aren't present. Thus they are not required for OWA to work correctly.

Adding those keys will probably fail to fix your problem. It is dealing with the symptoms, not the cause.

Simon.

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Exchange MVP
Blog: http://www.sembee.co.uk/
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(in reply to jveldh)

Post #: 9