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Information Store Service stopped - 3.Jul.2008 3:30:56 PM

Shishir

Posts: 76
Joined: 21.Dec.2007
Status: offline

Hi

Please help m facing a problem with exchange tht most of the information service got stopped on its own and then we have to login and agian restart the service.

Please help me.

Post #: 1

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RE: Information Store Service stopped - 3.Jul.2008 4:18:19 PM

mdwasim

Posts: 242
Joined: 17.Apr.2007
Status: offline

Hello,

Services are getting stopped after restart or its happening while server is running.?
I will suggest you to clear you event log and restart your server, this will help you to know what exactly is happening.
If services are getting stopped while server is running you need to keep eye on event log.

Please update.

Thanks

(in reply to Shishir)

Post #: 2

RE: Information Store Service stopped - 4.Jul.2008 5:00:03 AM

Exchange_Geek

Posts: 379
Joined: 31.Dec.2006
Status: offline

Its too early to conclude anything. You have not mentioned Exchange / Windows version including store.exe. also, please answer to the questions posted by mdwasim

(in reply to mdwasim)

Post #: 3

RE: Information Store Service stopped - 4.Jul.2008 5:49:23 AM

consultOz

Posts: 893
Joined: 11.Mar.2005
From: Virginia, USA
Status: offline

Any interesting events on the application event log?? Please post it here

http://support.microsoft.com/kb/914394

--oz

_____________________________

Good luck and Best Regards
Oz Ozugurlu
MVP (Exchange)
MCITP (EMA), MCITP (SA),
MCSE 2003 M+ S+ MCDST
Security Project+ Server+
http://smtp25.blogspot.com (Blog)

(in reply to Exchange_Geek)

Post #: 4

RE: Information Store Service stopped - 4.Jul.2008 6:21:24 PM

Sembee

Posts: 3130
Joined: 17.Jan.2008
From: Somewhere near London, UK
Status: offline

If this is Exchange 2000/2003 standard edition then I wonder if you are hitting the store limit. That would cause the store to dismount. Something will be logged to that effect if you are hitting the limit. 16gb is the limit on Exchange 2000 and 2003 pre SP2, 18gb by default on Exchange 2003 SP2, which can be increased to 75gb following a registry change.

Simon.

_____________________________

Simon Butler,
Exchange MVP
Blog: http://www.sembee.co.uk/
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In the UK? Hire me: http://www.amset.co.uk/

(in reply to consultOz)

Post #: 5