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Is this normal behavior on OWA box?

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Is this normal behavior on OWA box? - 2.Oct.2008 12:43:08 PM

doctortt

Posts: 470
Joined: 26.Jan.2006
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An OWA box that doesn't have any storage group or mailbox store. I rebooted the server for some testings, but the information store and MTA services couldn't be started. Is this normal because the box doesn't have any storage group and mailbox db?

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RE: Is this normal behavior on OWA box? - 2.Oct.2008 1:38:20 PM

Exchange_Geek

Posts: 975
Joined: 31.Dec.2006
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Are you talking about problems taking place on FE Box ?

(in reply to doctortt)

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RE: Is this normal behavior on OWA box? - 2.Oct.2008 2:12:27 PM

doctortt

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Yes, this OWA box is configured as FE.

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RE: Is this normal behavior on OWA box? - 2.Oct.2008 2:18:25 PM

Exchange_Geek

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Joined: 31.Dec.2006
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Well, if its FE server you don't require Mailbox / Public Folder stores for OWA.

Mailbox store is used on FE server for its SMTP mailbox which is used for incoming / outgoing mail flow.

(in reply to doctortt)

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RE: Is this normal behavior on OWA box? - 2.Oct.2008 2:31:19 PM

doctortt

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Joined: 26.Jan.2006
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Thanks. But then, why the Information Store and MTA services can't be started. I'm just wondering whether this is normal when you dont' have any storage group and mailbox/pf stores.

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RE: Is this normal behavior on OWA box? - 2.Oct.2008 2:51:46 PM

Exchange_Geek

Posts: 975
Joined: 31.Dec.2006
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This was a funny situation - infact it was so interesting i decided to re-pro this on my lab having FE-BE. So i decided to delete Storage Group and Stores on my FE Server - Bingo - restarted IS - it doesnt - Error in App logs

Event Type:    Error
Event Source:    MSExchangeIS
Event Category:    General
Event ID:    9564
Description:
Error 0x8004010f starting the Microsoft Exchange Information Store.
Failed to load Storage Group data.

So, next step to recreate ONLY Storage Group - and was able to start IS smoothly.

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RE: Is this normal behavior on OWA box? - 2.Oct.2008 3:02:23 PM

uemurad

Posts: 5465
Joined: 7.Jan.2004
From: California, USA
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Here's what you can safely disable on an FE according to Microsoft:

Disabling Unnecessary Services

_____________________________

Regards,

Dean T. Uemura
Microsoft MVP - Exchange
exchangeguy.blogspot.com
uemurad@yahoo.com

(in reply to Exchange_Geek)

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RE: Is this normal behavior on OWA box? - 3.Oct.2008 8:15:03 AM

doctortt

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Joined: 26.Jan.2006
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Same error message that I got. After reading the link that uemurad posted, it looks like this is normal.

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RE: Is this normal behavior on OWA box? - 3.Oct.2008 9:36:44 AM

Exchange_Geek

Posts: 975
Joined: 31.Dec.2006
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quote:

Well, if its FE server you don't require Mailbox / Public Folder stores for OWA.

Mailbox store is used on FE server for its SMTP mailbox which is used for incoming / outgoing mail flow.

Information store service would be primarily be concerned with stores - as quoted above stores are required only for mail flow. Reason why i was investigating was since you were concerned about WHY the services were down and not ARE the services required to be done.

Glad you found your answers.

(in reply to doctortt)

Post #: 9

RE: Is this normal behavior on OWA box? - 3.Oct.2008 9:40:04 AM