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Journal / Archive size too large.

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Journal / Archive size too large. - 11.Jun.2008 5:53:59 AM   


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Hi all,

I'm quite new to Exchange so please bare with me.  I have just taken over running Exchange from my boss and the 1st problem I have encountered is recovering emails from the archive account on exchange.

This is the account that a copy of all emails that pass through server are sent to.

I've been trying to recover some emails that have been lost from a users account by opening the archive account within outlook to extract the emails.

Unfortunately due to the size of the account ( it goes back to 2006 and contains over 250,000 items!) I get the error

"Task 'Microsoft Exchange Server' reported error (0x8004060C) : 'The message store has reached its maximum size.  To reduce the amount of data in this message store, select some items that you no longer need, permanently (shift + del) delete them.'

I assume this is because the outlook pst cannot handle the amount of messages so I guess what I need to do is split the account somehow.

Could anyone give me any ideas on how to do this.  It's very important however that I don't lose any of the emails.


Post #: 1
RE: Journal / Archive size too large. - 11.Jun.2008 7:42:26 AM   


Posts: 6811
Joined: 9.Jun.2004
From: Philadelphia PA
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What I would do is to run a "Recipient Policy" to remove everything from that mailbox apart from the last few days, to to where you need. Clearly you haven't touched it for such a long time and it's pretty much unecessary.


Mark Arnold (Exchange MVP)
List Moderator

(in reply to steve.mccall1)
Post #: 2
RE: Journal / Archive size too large. - 11.Jun.2008 8:17:29 AM   


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I'm afraid I can't do that.  My boss wants to keep the account as a backup to the normal email accounts.

I think Ideally he wants me to start a new archive account where a copy of the emails onwards from today go into and then split the old archive account by the year so they can be backed up individually and the emails from the year can be easily accessed.

I assume he means exporting the emails to pst and then splitting them but that wont be possible if the pst can't hold all the emails currently in the archive account.

(in reply to mark@mvps.org)
Post #: 3
RE: Journal / Archive size too large. - 11.Jun.2008 9:38:33 AM   


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Use ExMerge to pull out the messages using the "Archive" import procedure and Date ranges.  How big is the mailbox (in GB)?  ExMerge creates a PST file with a 2GB size limit.



Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)

(in reply to steve.mccall1)
Post #: 4
RE: Journal / Archive size too large. - 11.Jun.2008 10:29:24 AM   


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You really need to look at some archiving software that will take that content and process it for you. GFI Mail Archiver is the first product that springs to mind. It is SQL backed and will easily cope with those objects. GFI removes the items from the mailbox, so you will also reduce the size of your store. As it is SQL backed it will find the items far quicker than a search in Outlook/OWA or whatever.

If you value the data you will not want to store them in a PST file. Not only are they a pain to manage, they break easily. Using PSTs as a temporary export only solution (ie the content is left behind) which is what I think is being mentioned above, would be fine.



Simon Butler,
Exchange MVP
Blog: http://blog.sembee.co.uk/
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In the UK? Hire me: http://www.sembee.co.uk/
Exchange Resources: http://exbpa.com/

(in reply to uemurad)
Post #: 5
RE: Journal / Archive size too large. - 11.Jun.2008 10:31:50 AM   


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The account is 35GB in size.

If I use exmerge, will it affect the 'archive' account at all or does it just make a copy of the emails?

Thanks for your help by the way, it is much appreciated!

(in reply to uemurad)
Post #: 6
RE: Journal / Archive size too large. - 11.Jun.2008 11:14:53 AM   


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By default, ExMerge makes a copy, but you can set the options to "Archive" meaning it will remove the messages from the mailbox.

Also, you might read through this article from Glen Scales.



Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)

(in reply to steve.mccall1)
Post #: 7
RE: Journal / Archive size too large. - 17.Jun.2008 6:27:59 PM   


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Making a PST file is always a good idea, you can save all emails that way, regardless of mailbox size.

(in reply to uemurad)
Post #: 8
RE: Journal / Archive size too large. - 29.Sep.2008 4:55:59 PM   


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I think you can try with Exmerge and make slots of PST's of 2gb and then with search in exmerge you can filter out the mails from/to paricular user...I think this will work...


(in reply to JKOPP)
Post #: 9
RE: Journal / Archive size too large. - 24.Oct.2008 3:15:33 AM   


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yes ..i feel exmerge is the best option to do this.....

But you need be carefull ...as uemurad said in one of his post.

Using ExMerge, you have to set the Import Procedure to Archive data to target store.  This removes the messages from the mailbox as it goes.
You have to watch two files.  The PST file size and the size of the ExMerge.Log file.  When the PST file gets close to 2GB, start watching the log file.  It's size will grow quickly when it puts a log entry for every message that won't fit in the PST file.  When that happens, kill the ExMerge program.  Rename the PST file.  Start the process again.

(in reply to raman22)
Post #: 10
RE: Journal / Archive size too large. - 22.Jan.2009 6:47:47 PM   


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Act now before it corrupts the mailbox. Exmerge cannot be used because its too big. Exmerge works best if the mailbox size is below 2 GB. Now if you want to use Exmerge then you have to stop Journaling for a while and then break the emails messages using Exmerge, so that your .PST size should not exceed 2GB.

Here is the plan for you.
To manage Journaling Mailbox the best way is to either use a Third Party Archiving Solution or you can select manual solution.

How to manually manage this mailbox.
Configure a dedicated workstation or a Server without Exchange Installed on it.
Install Outlook and create profile for that Journaling Mailbox.
Once this is being done make sure you configure this mailbox to download emails to .PST.
Keep monitoring this .PST and once it reaches 2 GB change the settings and create one more .PST.
The best way to manage this .pst is to create .pst by name such as 22/01/2009.pst
This will help you to understand the date when the .pst was created and what emails it has.
For example a user complains stating that he wants emails from 22/01/2009.pst. You can simply pull out that .pst and get the emails for that users.

Let me know if this meets your SLA.........



"Imagination is always good only as long as it remains practical"

(in reply to steve.mccall1)
Post #: 11
RE: Journal / Archive size too large. - 7.Mar.2009 5:12:50 PM   


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You have your answer in Mudhaliar's post.
I would suggest this as well.
As per the error you are getting, make sure that you dont have Global Settings restricting mailbox sizes.
That might be the reason, why the mailbox is telling you that the Mailbox is over sized.
By default, ADUC wont allow a user to have more than 2097151 kb Mailbox size.
Attributes which control this for a Domain user.
Issue warning at (KB) => mDBStorageQuota
Prohibit send at (KB) => mDBOverQuotaLimit
Prohibit send and receive at (KB) => mDBOverHardQuotaLimit
You have your answer here :
You receive a "Specify a value from 0 through 2097151" error on Limits in Mailbox Store properties : http://support.microsoft.com/kb/555559
I would perform this step and change the value to 50GB for the jounal mailbox post which open OL and should be able to get whatever message that I want.

(in reply to rsmudliar123)
Post #: 12
RE: Journal / Archive size too large. - 9.Mar.2009 11:54:03 PM   


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Joined: 11.Dec.2008
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For Immediately fixing your problem and get the important emails which the users' were asking for, the best thing is to follow ratish's post and get to open the current archiving mailbox in Outlook and do your desired thing(getting couple of emails from 35GB of email..Jeez,,i dunno how you gonna acheive that.)

For a permanent fix,,follow rsmudaliar post where you need a dedicated machine getting the archived mails,,your boss might consider this as they have been archiving mails for years.  

(in reply to ratishnair)
Post #: 13
RE: Journal / Archive size too large. - 7.Jul.2011 1:46:05 AM   


Posts: 646
Joined: 31.Jul.2008
From: India
Status: offline
Hello Steve,

Any update on the issue?
There are lots of Good Suggestions you can try. I would like to know which emails you are looking for, what is the dates of those emails, e.g. between April to May or something Like that?

Kindly answer the question.
For permanent solution you should migrate your Exchange Server to Exchange 2010.

Post the update....


Gulab Prasad,
Technology Consultant
Exchange Ranger
Check out CodeTwo’s tools for Exchange admins

(in reply to steve.mccall1)
Post #: 14

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