Exchange Server Forums

Large incoming email is being rejected

Users viewing this topic: none

Logged in as: Guest

Printable Version

All Forums >> [Microsoft Exchange 2000] >> Installation >> Large incoming email is being rejected

Page: [1]

Message

<< Older Topic Newer Topic >>

Limited time MSExchange.org offer! -- 1.Sep.2008 1:00:00 PM

TechGenix and SolarWinds have partnered to provide free copies of SolarWinds Exchange Monitor to all visitors who join the MSExchange.org Forums. SolarWinds Exchange Monitor is a handy desktop dashboard that continuously monitors Microsoft Exchange to deliver real-time insight into Exchange services, mail queue sizes, and host server health. Learn more about Exchange Monitor and the free offer!

Large incoming email is being rejected - 26.Aug.2002 6:12:00 PM

PCC

Posts: 9
Joined: 7.Jun.2002
From: Michigan
Status: offline

I'm currently running Exchange 2000 SP1 and have a problem receiving large emails.

Global Settings -> Message Delivery Properties -> Defaults -> Incoming Message Size is set to No Limit. Default SMTP Virtual Server Properties -> Messages -> Limit message size to (KB) is set to the maximum of 4000000. And the mailbox Delivery Restrictions are set to use the Default Limits and still nothing above about 3MB will come through. Is there another setting I'm missing somewhere? The only setting that is in affect is a 3MB limit on outgoing email.

Any help would be appreciated.

Post #: 1

Featured Links*

RE: Large incoming email is being rejected - 27.Aug.2002 12:00:00 AM

dcfirewall

Posts: 66
Joined: 26.Jul.2002
From: Washington DC
Status: offline

Some more information may be required before we can really talk about this
But can you make sure and check if you have applied any filters ? for restricint the same to any user
If yes then delete the filter and let the AD refresh see if this works
Good luck
Raj

(in reply to PCC)

Post #: 2

RE: Large incoming email is being rejected - 27.Aug.2002 12:02:00 AM

genser

Posts: 28
Joined: 5.Jul.2002
From: Atlanta, Georgia
Status: offline

one idea is whether your isp themselves have a limit since they have to store & forward...depending on your service agreement with them. We see quite alot of issues that can be / may be sorted out if one is able to see the network "handshaking" with the exchange server (and between the servers themselves). There is a wide variety of netmons and sniffers out there. The AppDancer.com free trial is easiest if decoding at the frame level is not your cup of tea.

(in reply to PCC)

Post #: 3

RE: Large incoming email is being rejected - 27.Aug.2002 12:21:00 AM

dcfirewall

Posts: 66
Joined: 26.Jul.2002
From: Washington DC
Status: offline

Hello Genser
I appriciate your information posted here well its handy
Good luck
Thanks
Raj

(in reply to PCC)

Post #: 4

RE: Large incoming email is being rejected - 27.Aug.2002 12:59:00 AM

adukart

Posts: 148
Joined: 30.Nov.2001
From: Dickinson, ND
Status: offline

This could also be caused by a recipient policy or if the user properties in AD Users and Computers has a special limit setting. I know most don't usually mess with these settings and they leave it set to use default but ya never know what people have tried.

(in reply to PCC)

Post #: 5

RE: Large incoming email is being rejected - 27.Aug.2002 6:20:00 PM

PCC

Posts: 9
Joined: 7.Jun.2002
From: Michigan
Status: offline

Thanks for the replies.

Captial Server,
I'm not sure I follow you. What filter are you refering to?

The user properties in AD users and computers are all set to use the defaults.

The email is getting past our ISP. The sender receives a NDR from my Exchange server saying that the message can not be delivered to the intended recipient. The NDR shows a Status: 5.2.3 in the message. But I haven't been able to determine exactaly what that means. Any idea?

Also, just so you know. I can receive email from the same sender that was rejected as long as the message size is under 3MB. The only place I have a size restriction is on outgoing email...3MB limit. This problem just started when we upgraded to Exchange 2000 from 5.5.

I should probably add that the upgrade was not really an upgrade. I did a clean install and basically recreated everything from scratch.

[ August 27, 2002, 06:43 PM: Message edited by: PCC ]

(in reply to PCC)

Post #: 6

RE: Large incoming email is being rejected - 27.Aug.2002 6:24:00 PM

adukart

Posts: 148
Joined: 30.Nov.2001
From: Dickinson, ND
Status: offline

First:

Numerical Code: 5.2.3
Possible Cause: Message is too large; the local quota is exceeded. For example, a remote Exchange user might have delivery restrictions set with max incoming message size.
Troubleshooting: Resend the message without attachments or set the server or the client side limit to allow a larger message size limit.

Second have you tried increasing the outgoing size limit just for testing and send a message larger than 3MB so see if that is what may be stopping them??

(in reply to PCC)

Post #: 7

RE: Large incoming email is being rejected - 27.Aug.2002 7:26:00 PM

PCC

Posts: 9
Joined: 7.Jun.2002
From: Michigan
Status: offline

Thanks for the info Amy. I figured that's what it was. I had thought about increasing or removing the outgoing as well (just to see what happens)...but haven't tried changing that yet. I will do that and see what happens.

(in reply to PCC)

Post #: 8

RE: Large incoming email is being rejected - 29.Aug.2002 7:08:00 PM

PCC

Posts: 9
Joined: 7.Jun.2002
From: Michigan
Status: offline

OK. I removed the size limit on outgoing email and now large emails come in fine. I have no idea why, but the outgoing limit seems to affect the incoming email as well. A bug maybe???

(in reply to PCC)

Post #: 9