Exchange Server Forums
Forums |
Register |
Login |
My Profile |
Inbox |
RSS 
|
My Subscription |
My Forums |
Address Book |
Member List |
Search |
FAQ |
Ticket List |
Log Out
MS Mobile 5 device Login Failure for ActiveSync after 3rd Party SSL Cert installed
|
Users viewing this topic:
none
|
Logged in as: Guest
|
Login  | |
|
 Limited time MSExchange.org offer! -- 1.Sep.2008 1:00:00 PM
|
|
TechGenix and SolarWinds have partnered to provide free copies of SolarWinds Exchange Monitor to all visitors who join the MSExchange.org Forums. SolarWinds Exchange Monitor is a handy desktop dashboard that continuously monitors Microsoft Exchange to deliver real-time insight into Exchange services, mail queue sizes, and host server health. Learn more about Exchange Monitor and the free offer!
|
MS Mobile 5 device Login Failure for ActiveSync after 3... - 27.Jun.2007 11:39:43 PM
|
|
|
jeffkee@verizon.net
Posts: 9
Joined: 27.Jun.2007
Status: offline
|
I am new to this board and hope to be a productive member, I am open to advice to be such a member!! ;-)
Where shall I begin? Let's try here...
Hey Gang,
I am trying to get this MS Exchange 07 install finished and all my toys working. Cert provider tells me that the cert they provided to me is MS Mobile 5.0-6.0 compatable. Microsoft tells me that it is missing the field SubjectAlternitiveName that contains not only the INET FQDN; but also the real server name, netBIOS, and so on...
I install the cert that does not contain this field add it to my sites and services, all is cool, right? I can use my OWA site and other browser based tools, life is good. When we try to allow activesync to update content on the mobile devices, we are blessed with a login cred failure. (YEAH!!)
I make sure my password is correct and activesync hates me due to credentials, yet I am logged in with OWA client with the same credentials.
This did work, before I applied the SSL cert.
Microsoft says, "It could be the cert request file, lacking all of the data needed for the login that resides in the field SubjectAlternativeName."
PLEASE HELP IF ANYONE HAS SOME ADVICE!!!
The Dude that signs the checks loves his mobile mail...
Thanks All,
Need That Mobile Mail Blues
|
|
|
|
|
RE: MS Mobile 5 device Login Failure for ActiveSync aft... - 28.Jun.2007 1:45:46 AM
|
|
|
Henrik Walther
Posts: 6835
Joined: 21.Nov.2002
From: Copenhagen, Denmark
Status: online
|
From what certificate authority did you get the cert issued?
A subject alternative names (SAN) certificate is not a requirement in order to get your WM 6 devices to sync via Exchange ActiveSync. As long as you're using the FQDN specified in the common name field of the certificate, when setting up EAS the profile on the device it should work.
Could you post the exact error message and support code you receive when synching the device?
_____________________________
HTH
Henrik Walther
Exchange MVP | MCM: Exchange 2007
MCITP: EMA, MCITP: EA, MCSE: M+S
Order my Exchange Server 2007 Book!
|
|
|
|
|
RE: MS Mobile 5 device Login Failure for ActiveSync aft... - 28.Jun.2007 2:30:18 AM
|
|
|
jeffkee@verizon.net
Posts: 9
Joined: 27.Jun.2007
Status: offline
|
The vendor is Comodo.
The cert is issued for the FQDN of the hosting server.
On the mobile device: I configure it for the FQDN of the server running activesync
USER: domain\username
PW:saved
Result:
When attempting to sync I am being prompted for the pasword over and over.
When I was attempting earlier I did receive an error code. (having difficulty recreating that error message with code)
I remember it said my creditials failed.
I also had a time out for providing the password.
here we go
Support Code:0x8500200C
The device timed out
and
0x80070102
The server could not be reached. This can be due to network... %&^*%# it just started to auto sync and cleared message.
< Message edited by jeffkee@verizon.net -- 28.Jun.2007 2:43:16 AM >
|
|
|
|
|
RE: MS Mobile 5 device Login Failure for ActiveSync aft... - 28.Jun.2007 3:06:08 AM
|
|
|
Henrik Walther
Posts: 6835
Joined: 21.Nov.2002
From: Copenhagen, Denmark
Status: online
|
Are you using an ISA server to publish Exchange services?
Have you checked to see whether the device actually reaches the Exchange server? You can check this by looking in the IIS log files under C:\Windows\System 32\Log Files\W3SVC
_____________________________
HTH
Henrik Walther
Exchange MVP | MCM: Exchange 2007
MCITP: EMA, MCITP: EA, MCSE: M+S
Order my Exchange Server 2007 Book!
|
|
|
|
|
RE: MS Mobile 5 device Login Failure for ActiveSync aft... - 28.Jun.2007 3:09:16 AM
|
|
|
jeffkee@verizon.net
Posts: 9
Joined: 27.Jun.2007
Status: offline
|
Thank you for your reply. I must say it was great to have a response from someone that is on my book shelf. I will have to add the Ex07.
I went in to the server and added the cert to the CTL.
Is that standard config procedure that I missed? Seems obvious as it is working now.
< Message edited by jeffkee@verizon.net -- 28.Jun.2007 4:47:30 AM >
|
|
|
|
|
RE: MS Mobile 5 device Login Failure for ActiveSync aft... - 28.Jun.2007 3:17:02 AM
|
|
|
jeffkee@verizon.net
Posts: 9
Joined: 27.Jun.2007
Status: offline
|
They do not have an ISA server yet. I have specified it for the network. They want to do the mail migration first. Which I will be posting next for the cross forest mailbox move cmdlet (I don't even rate weak at the power shell, it will just take time and I will love it)
|
|
|
|
 New Messages |
 No New Messages |
 Hot Topic w/ New Messages |
 Hot Topic w/o New Messages |
 Locked w/ New Messages |
 Locked w/o New Messages |
|
 Post New Thread
Reply to Message
Post New Poll
Submit Vote
Delete My Own Post
Delete My Own Thread
Rate Posts |
|
Printable Version
