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Mail Administrator Account Cannot Access Mailboxes

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Mail Administrator Account Cannot Access Mailboxes - 18.Jun.2008 2:50:19 PM

mcintoshs

Posts: 34
Joined: 9.Dec.2006
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My user account is a domain admin and enterprise admin in a Server 2003 native AD domain with Exchange Server 2003 Enterprise SP2 running on Server 2003 Enterprise SP1. For security auditing purposes I used to be able to open any user's mailbox using Outlook profiles created on my workstation. However, that functionality is now broken. Within ESM the permission of my account is Full Control on the Information Store and Mail Server with every permission including send as and receive as. However, when I try to open a user's Outlook profile, I am prompted for userid and password and my credentials do not work? What do I have to do to fix this?

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RE: Mail Administrator Account Cannot Access Mailboxes - 18.Jun.2008 3:28:00 PM

mark@mvps.org

Posts: 3617
Joined: 9.Jun.2004
From: Philadelphia PA
Status: offline

Having those rights will apply an explicit deny. See: http://www.petri.co.il/grant_full_mailbox_rights_on_exchange_2000_2003.htm for what you need to do.

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(in reply to mcintoshs)

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RE: Mail Administrator Account Cannot Access Mailboxes - 18.Jun.2008 3:56:47 PM