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Mailbox size is different on client and server
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Mailbox size is different on client and server - 11.Aug.2008 8:04:06 AM
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spawforths
Posts: 38
Joined: 5.Mar.2007
Status: offline
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We have an exchange 2007 server which seems to be all working without an issue, but when I log into outlook web access it says my storage limit is near capacity.
When I log into an outlook client it states that the mailbox is actually empty. When I log on to the exchange server it states that the mailbox is 95 meg in size, why is this? Is there something that exchange isn't doing once I delete the messages from my inbox. PS I have emptied the deleted items and also sent items. Any help appreciated DJW
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RE: Mailbox size is different on client and server - 11.Aug.2008 3:24:21 PM
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jveldh
Posts: 628
Joined: 12.Apr.2008
From: The Netherlands
Status: online
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Hi,
Exchange doesn't delete the deleted items when you delete the mails from there. They will be kept for 14 days by default so that's why it is showing this.
See the following KB article:
http://technet.microsoft.com/en-us/library/bb125266(EXCHG.80).aspx
_____________________________
Best regards,
Johan Veldhuis
Visit my website
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RE: Mailbox size is different on client and server - 12.Aug.2008 10:46:51 AM
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spawforths
Posts: 38
Joined: 5.Mar.2007
Status: offline
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I changed the setting of my account to 0 days and it still shows 100meg.
I did change it after I deleted the items and had my setting at 14 days. Would this make an effect?
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RE: Mailbox size is different on client and server - 12.Aug.2008 12:48:08 PM
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jveldh
Posts: 628
Joined: 12.Apr.2008
From: The Netherlands
Status: online
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Hi,
This can toke one night before it runs this proces most times runs in the middle of the night. So if you check it tomorrow it will be OK.
_____________________________
Best regards,
Johan Veldhuis
Visit my website
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RE: Mailbox size is different on client and server - 13.Aug.2008 3:32:21 AM
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spawforths
Posts: 38
Joined: 5.Mar.2007
Status: offline
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I have checked this morning and its still says 100meg.
Very puzzling.
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RE: Mailbox size is different on client and server - 13.Aug.2008 5:20:03 AM
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jveldh
Posts: 628
Joined: 12.Apr.2008
From: The Netherlands
Status: online
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Hi,
Can you send a screenshot of it ?
_____________________________
Best regards,
Johan Veldhuis
Visit my website
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RE: Mailbox size is different on client and server - 14.Aug.2008 5:35:44 AM
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spawforths
Posts: 38
Joined: 5.Mar.2007
Status: offline
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No point really sending screen shot, it only displays a total.
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