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Mails posted to public folder appaer as notes

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Mails posted to public folder appaer as notes - 30.Aug.2002 3:24:00 PM

Tim2341

Posts: 22
Joined: 2.Aug.2002
From: Denmark
Status: offline

Hi

We have a mail enabled public folder, but when people from the outside post a mail to it it arrives as a Note and not a mail.

Any ideas of what could cause this

Thanks

Tim

Post #: 1

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RE: Mails posted to public folder appaer as notes - 30.Aug.2002 4:25:00 PM

adukart

Posts: 148
Joined: 30.Nov.2001
From: Dickinson, ND
Status: offline

Try this. Right click on the folder and go to properties. On the General tab change the when posting to this folder use: change post to message. Let me know if this does work please.

(in reply to Tim2341)

Post #: 2

RE: Mails posted to public folder appaer as notes - 3.Sep.2002 3:15:00 PM

Tim2341

Posts: 22
Joined: 2.Aug.2002
From: Denmark
Status: offline

Hi Amy

Thanks for helping out.

I have found the setting you explained, however I only have the options mail item and formulars. Right now it says input item. If I choose formulars i can choose between the standard formulars such as "Message". But if I select message or anyone else i get an error message that I cannot create an item of this type in this folder.

NB! the error message and names might not be exact as I am using a localised version of outlook and are translating back to english.

Now back to the problem. Another tab says formulars and here it says all formulars are accepted.

Even if i make a new public folder and specify the items "tasks". Once created I am not able to change back to mail item or message.

Any Ideas!. I am logged in as an administrator and the owner of the folders i am messing with.

Tim

(in reply to Tim2341)

Post #: 3

RE: Mails posted to public folder appaer as notes - 3.Sep.2002 3:46:00 PM

Dennis h

Posts: 92
Joined: 20.Nov.2001
From: Denmark
Status: offline

hi

you could rename the email address you have on the public folder and then make a new public folder with the right address and see if the problem is still the same

\\Dennis

(in reply to Tim2341)

Post #: 4

RE: Mails posted to public folder appaer as notes - 3.Sep.2002 6:52:00 PM

mfugatt

Posts: 479
Joined: 7.Apr.2002
From: Rochester, NY
Status: offline

This is by design, here is a link that you might want to look at:
http://www.cdolive.net/download/StoreEvent-ChangeMessageClass.zip

(in reply to Tim2341)

Post #: 5

RE: Mails posted to public folder appaer as notes - 4.Sep.2002 11:58:00 AM

Tim2341

Posts: 22
Joined: 2.Aug.2002
From: Denmark
Status: offline

Thanks for helping out

I will have a look at the scripts from Mark to see what they do, I am not much into scripting, so I will proberly have a co-worker look at them.

The solution from Dennis sounds like a relatively easy work around, that might come in handy.

Unfortunately I have other urgent work to attend to right now, but when i get to try it out I will let you know how it went.

Once again

Thanks a lot.

Tim

(in reply to Tim2341)

Post #: 6

RE: Mails posted to public folder appaer as notes - 19.Sep.2002 4:49:00 PM

Tim2341

Posts: 22
Joined: 2.Aug.2002
From: Denmark
Status: offline

Hi

I found a solution to my problem. It turned out that the people administrating the public folders didn't mail directly from the public folder. They had a rule forwarding mail to their own mailboxes.

This rule stopped working cause the mail entering the folder was saved as notes and not messages.

I set up forwarding on the folders through system manager delivery options and it suided my needs.

Before i got this far I found a MS Q-article that might help other in a simular situation(Q292484)

It explains some easy workarounds that like my solution is not perfect. and ends up guiding you to the msdn to help you make a soultion like the one Mark suggested, but were a little to hardcore for me.

Cheers Tim

(in reply to Tim2341)

Post #: 7