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Messages Going To Delete Box - Help!

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Messages Going To Delete Box - Help! - 26.Feb.2003 7:56:00 PM   
mbramlett

 

Posts: 22
Joined: 24.May2002
From: tx
Status: offline
I have a client that claims - NOW- (after x months) - says that there emails (which they are connected to my Exchange Server - via their Outlook Express - are suddenly going into the delete box (on their desktop) - of their outlook express. Well I don't know what would have changed on their end; or our end; and don't know where to start. What the heck would cause something like that on either Exchange or Outlook Express.

Again - when they get new unread email - it is automatically going to the delete box. I have already had them check their message rules... which they claim there are none.

Any ideas... they are eating up my time... and now have my boss's boss involved too!
Post #: 1
RE: Messages Going To Delete Box - Help! - 27.Feb.2003 3:10:00 PM   
theoldunit

 

Posts: 78
Joined: 6.Oct.2002
From: Hastings, UK
Status: offline
Not sure of any other reason, but I think there must be a rule, or junk mail rule.....

(in reply to mbramlett)
Post #: 2

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