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NTBACKUPS Sporadically failing

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NTBACKUPS Sporadically failing - 7.Mar.2007 9:52:33 AM   


Posts: 1
Joined: 7.Mar.2007
Status: offline
I am currently backing up my Exchange 2003 SP2 system to disk using NTBackup running on a separate server. The backup server has ESM loaded and at the same SP level as the Exchange server. When the backup works, it work very well. However, about half the time I get the following in my logs:

Backup Status
Operation: Backup
Active backup destination: File
Media name: "2SG3.bkf created 2/27/2007 at 11:30 PM"

Volume shadow copy creation: Attempt 1.
Backup of "SERVERNAME\Microsoft Information Store\SERVERNAME-SG3"
Backup set #1 on media #1
Backup description: "SG3"
Media name: "2SG3.bkf created 2/27/2007 at 11:30 PM"

Backup Type: Normal

Backup started on 2/27/2007 at 11:30 PM.
Folder SERVERNAME\Microsoft Information Store\SERVERNAME-SG3\SERVERNAME-3-1
Folder SERVERNAME\Microsoft Information Store\SERVERNAME-SG3\SERVERNAME-3-2
The 'Microsoft Information Store' returned 'The remote procedure call failed.
' from a call to 'HrESEBackupClose()' additional data '-'The 'Microsoft Information Store' returned 'The file specified is already open.
' from a call to 'HrESEBackupOpenFile()' additional data 'S:\Exchsrvr\SERVERNAME-SG3\Mdbdata\SERVERNAME-3-2.stm'
The operation was ended.
Backup completed on 2/28/2007 at 5:55 AM.
Directories: 2
Files: 3
Bytes: 324,958,978,736
Time: 6 hours, 25 minutes, and 27 seconds


The operation did not successfully complete.


Any ideas on why this is happening? I have not found any hotfixes that apply to this issue that aren't rolled into SP2 already. The only entries in the event log are 8001 and 8019 and they are generic and refer back to the backup logs for information. And this occurs on both storage groups but not necessarily on the same day.

Any help would be GREATLY appreciated!
Post #: 1
RE: NTBACKUPS Sporadically failing - 12.Mar.2007 6:31:42 AM   


Posts: 384
Joined: 9.Jul.2006
Status: offline
Are you backing up system state and exchange at the same time

Try to dismount the store and try again
if all fail then use the Offline Backup



Talk with all .. Learn from All
MCP - VB - A+

(in reply to weatherman07)
Post #: 2
RE: NTBACKUPS Sporadically failing - 14.Mar.2007 1:18:08 PM   


Posts: 64
Joined: 5.Mar.2007
From: Surrey, UK
Status: offline
Could be that your on-line maintenance is interfering with your Backup.  You could try blocking out  or using a custom schedule for the online maintenance  when Backup is running. 

You can acheive this  under ESM- System Policy -  New - Mailbox store policy.


Change it under the Database Properties of each Storage Group

Let us know how you get on.


MCSA 2003 +Messaging

(in reply to farisnt)
Post #: 3

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