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Nokia N82 Push Mail - 26.Jun.2008 11:20:10 PM

sealteam2007

Posts: 6
Joined: 17.Feb.2008
Status: offline

Hi there,

We have mobile device Nokia N82 want to run push mail connect to Exchange 2007. It install with software "Mail For Exchange" when try to connect getting error message "Your account does not have permission to sync with current settings. Contact your administrator." When want to install the SSL cert also encounter error invalid cert.

We check the Activesync permission at Exchange 2007 server were set correct because able to sync with WM.

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RE: Nokia N82 Push Mail - 13.Aug.2008 5:38:35 AM

jveldh

Posts: 551
Joined: 12.Apr.2008
From: The Netherlands
Status: offline

Hi,

I think you are using a self-signed certificate. Did you import it on the phone ?

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RE: Nokia N82 Push Mail - 2.Sep.2008 10:27:14 AM

sealteam2007

Posts: 6
Joined: 17.Feb.2008
Status: offline

Yes, it self assign cert. When import to Nokia device it complain not valid cert. We been contact with Nokia Support verify the issue. They ask to install "XCA" software export the cert then import to Nokia device. But still no luck fail to install also.

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RE: Nokia N82 Push Mail - 2.Sep.2008 1:00:17 PM

Sembee

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Joined: 17.Jan.2008
From: Somewhere near London, UK
Status: offline

Just to let you know - Microsoft don't support the use of self generated SSL certificates with Exchange ActiveSync (or Outlook Anywhere). You need to switch to a commercial certificate to be supported.

Simon.

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RE: Nokia N82 Push Mail - 2.Sep.2008 11:40:21 PM

sealteam2007

Posts: 6
Joined: 17.Feb.2008
Status: offline

Hi Simon,

Thanks for the info. Will get SSL commercial one and try install at Nokia Device again.

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Post #: 5

RE: Nokia N82 Push Mail - 8.Sep.2008 3:35:40 PM

rishishah

Posts: 576
Joined: 14.Nov.2006
From: Surrey, UK
Status: offline

Or set up your own Windows Server CA and issue certs from there. Just make sure that your root CA cert is trusted.

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If an advice works, report this to the fourm so that others are more confident about it.

Want a quicker answer - than describe your issue in as much detail as possible and exactly what steps you have already taken.

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Post #: 6