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Norton Anti-Virus 2.1 for Exchange 5.5?

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Norton Anti-Virus 2.1 for Exchange 5.5? - 16.Oct.2001 4:44:00 PM   
skol

 

Posts: 2
Joined: 16.Oct.2001
Status: offline
What a POS. I've worked a few days on trying to install this worthless software.

I am getting a common error described on Symantecs site, but to no avail, NONE of the methods that are supposed to resolve the problem are working. Here's the error :


Situation:
While installing Norton AntiVirus for Microsoft Exchange (NAVMSE) 2.14 - 2.17 or 2.5 and during the configuration process of the installation, you see the error message "Profile needed by Norton AntiVirus for Microsoft Exchange could not be created by setup because it was unable to open the information store. Try running setup again." You may also see the error message "Unable to create profile, it may be in use."


No matter what I do, it doesn't fix it. They also give a suggestion to delete the registry keys, which aren't even there like explained.

Hopefully someone has experience with this..

Thanks

Post #: 1
RE: Norton Anti-Virus 2.1 for Exchange 5.5? - 6.Nov.2001 9:48:00 AM   
jonbush1

 

Posts: 40
Joined: 14.Sep.2001
From: Bristol, UK
Status: offline
I've no experience of Norton AV for exchange, but try TrendMicro ScanMail...

easy to install and configure, does the job very well....

Jon


(in reply to skol)
Post #: 2
RE: Norton Anti-Virus 2.1 for Exchange 5.5? - 8.Nov.2001 12:07:00 AM   
Nobody

 

Posts: 77
Joined: 22.Jan.2001
From: Schaumburg, IL
Status: offline
Sounds like there is not an Outlook/Exchange Client profile loaded on that server. NAV for Exchange requires one to load.

I like NAV for Exchange, but if you are fed up with it, maybe the Trend idea would be better.


(in reply to skol)
Post #: 3

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