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OAB in Exchange 2010

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OAB in Exchange 2010 - 11.Jan.2012 4:05:25 PM   
gfhyde

 

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Joined: 11.Jan.2012
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Hey! Short-time reader, first time poster ;)  I've been doing searches and wasn't able to find anything that fixed my issue specifically, so I thought I'd throw a post out and see if anyone can help.

We are a small company with ~500 users at any time.  I wouldn't say we're 100% up to snuff with Exchange knowledge, so we employed a third-party company to bump us up to Ex2010 from Ex2003.  Everything was installed and looks ok, but we've found a few problems here and there... 

One of them is the OAB.  When a new user is added to AD, he/she doesn't show in the GAL (even after downloading the Address Book manually).  The only solution I've been able to find so far is to disable cached mode, which we don't want.  With cached mode enabled, no new users show up.

Most of our users are still on Outlook 2003 (training phase for 2010) but there are some on 2010 and they all experience the same issue.

I noticed something interesting when looking at the Default Offline Address List properties today - "Include the default GAL" is greyed out.  When I tried to create a new address list it's still greyed out.  I immediately thought that this is why it could be happening but I can't for the life of me find out how.

Not sure what information you need, but I'm a newbie so be gentle :) No errors on clients when downloading the address book manually.  The only errors I can see on the Ex2010 servers are Event 4002 MSExchange Availability, which may be a different beast altogether?

EDIT: I should mention that several other address lists ARE selected in the Default Offline Address List (All Rooms is, for example, and updates when manually downloaded through Outlook).  Web and Public Folder distribution are enabled.  All client versions possible are supported.

EDIT 2!: Saw this somewhere else and thought I should mention it - the internal/external address of the OAB is in our cert and is trusted by all clients.

< Message edited by gfhyde -- 11.Jan.2012 4:11:51 PM >
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RE: OAB in Exchange 2010 - 13.Jan.2012 9:58:57 AM   
rytmehans

 

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Hi,
Is the OAB configured for web publishing (you should) and is the OAB generating moved to the 2010 server and running without issues?

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Leif Pedersen
Exchange MVP

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RE: OAB in Exchange 2010 - 16.Jan.2012 5:40:32 AM   
janejackson

 

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Wonderful post — concise and clear. Thank you!

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RE: OAB in Exchange 2010 - 24.Jan.2012 12:03:06 PM   
gfhyde

 

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quote:

ORIGINAL: rytmehans

Hi,
Is the OAB configured for web publishing (you should) and is the OAB generating moved to the 2010 server and running without issues?


-The OAB is configured for both web and public folder publishing. 

-OAB Generation Server is listed as one of our new Exchange boxes (not the CAS).  Set to Default OAB.  I guess it's running without issues?  How can I make sure?

I also thought I should mention that something like this:

http://exchangepedia.com/2005/11/new-user-does-not-show-up-in-gal.html

Doesn't apply.  We can wait all week or force the OAB to update and then download it from the Outlook 2003 client - the new names still don't show up in the GAL.


quote:

ORIGINAL:janejackson

Wonderful post — concise and clear. Thank you!



I can't tell if you were serious...but I think you were! lol If so...you're welcome? :)

< Message edited by gfhyde -- 24.Jan.2012 12:06:16 PM >

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ralph laureno outlet online - 17.Apr.2012 3:55:44 AM   
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