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OMA -active sync encountered a problem on the server support code:0x85010014
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OMA -active sync encountered a problem on the server su... - 18.Oct.2006 10:55:12 AM
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feedmetwinkies
Posts: 50
Joined: 19.Jul.2005
From: Fort Myers Florida
Status: offline
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Good morning,
Let me start by saying this was working a week ago and we moved our corporate office and now it isn't. We have a cisco pix with a static inside outside forwarder for all smtp traffic and then we have a inside outside forwarder for our front end server hosting OWA and OMA, they point to information stores on our backend server. Outlook webaccess is working fine. If I go to https://server\oma it works- We have 6 PDA's 6700's and none of them are synchronizing now so I don't think it is the devices. Can anyone give me an idea of what they think the issue might be?
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RE: OMA -active sync encountered a problem on the serve... - 18.Oct.2006 11:12:51 AM
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leederbyshire
Posts: 968
Joined: 4.Jan.2006
Status: offline
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Do you require SSL on your OWA installation? That breaks A/S and requires a workaround.
There are some other suggestions here:
http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php
_____________________________
Lee.
___________________________________
Outlook Web Access for PDA and WAP:
www.leederbyshire.com
___________________________________
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RE: OMA -active sync encountered a problem on the serve... - 18.Oct.2006 11:40:20 AM
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feedmetwinkies
Posts: 50
Joined: 19.Jul.2005
From: Fort Myers Florida
Status: offline
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This is how I have things setup-
Default site-
Authentication methods -
Enable anonymous access is checked- with the ISS service account
and Intergrated Windows authentication checked-
For secure connections we have a registered certificate-
OMA - Authentication method is basic authentication-
Active sync basic authentication enabled-
Again it was working until we moved our office so I am kind of lost.
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RE: OMA -active sync encountered a problem on the serve... - 18.Oct.2006 11:46:01 AM
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leederbyshire
Posts: 968
Joined: 4.Jan.2006
Status: offline
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Have a look at the Virtual Directory named 'Exchange'. Do you have SSL required on that?
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RE: OMA -active sync encountered a problem on the serve... - 18.Oct.2006 11:48:09 AM
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feedmetwinkies
Posts: 50
Joined: 19.Jul.2005
From: Fort Myers Florida
Status: offline
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Yes I have ssl required- and using basic authentication-
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RE: OMA -active sync encountered a problem on the serve... - 18.Oct.2006 11:54:35 AM
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leederbyshire
Posts: 968
Joined: 4.Jan.2006
Status: offline
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Requiring SSL on the Exchange VDir is what is breaking your A/S and OMA - they can only use plain HTTP to access it (Exchange is not just the OWA VDir - it is also used to access the Exchange Store using WebDAV). You will need to remove the SSL requirement on Exchange, make sure that OMA and A/S now work okay, create a second VDir for OMA and A/S using this http://support.microsoft.com/kb/817379 , and then re-enable the SSL requirement on Exchange.
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RE: OMA -active sync encountered a problem on the serve... - 18.Oct.2006 12:38:34 PM
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feedmetwinkies
Posts: 50
Joined: 19.Jul.2005
From: Fort Myers Florida
Status: offline
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I unchecked it- From the exchange virtual directory- and as I said I have an exchange front end server- so that article doesn't really help 8(
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RE: OMA -active sync encountered a problem on the serve... - 19.Oct.2006 8:40:38 AM
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leederbyshire
Posts: 968
Joined: 4.Jan.2006
Status: offline
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Ah, I forgot about the FE/BE setup. In that case - it is the Back-end Exchange VDir that needs checking. I assume that it doesn't have SSL required (otherwise OWA would work, either), but can you also check that it has both Basic and Integrated auth enabled.
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RE: OMA -active sync encountered a problem on the serve... - 11.Aug.2008 11:42:29 AM
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woodsrc
Posts: 1
Joined: 11.Aug.2008
Status: offline
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If we already have the Active Sync vdir and the OMA vdir, by unckecking the SSL requirement, but not the exchange vdir ssl requirement, will the phones start synchronizing?
_____________________________
Robert C. Woods
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RE: OMA -active sync encountered a problem on the serve... - 11.Aug.2008 12:16:03 PM
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leederbyshire
Posts: 968
Joined: 4.Jan.2006
Status: offline
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OMA and A/S will want to talk to the BE Exchange VDir on port 80, so SSL on Exchange is okay on the FE, but not the BE.
_____________________________
Lee.
___________________________________
Outlook Web Access for PDA and WAP:
www.leederbyshire.com
___________________________________
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