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OMA Issues - 12.Aug.2008 7:37:11 AM

jaxisland

Posts: 52
Joined: 17.Aug.2006
Status: offline

I am troubleshooting some mobile mail issues on Exchange 2003 SP2.
Right now Im just trying to use IE7 to connect to the /oma. When I do I get this error:
System error has occurred while processing your request. Please try again. If the problem persists, contact your administrator.

Also this gets logged:
Event Type: Error
Event Source: MSExchangeOMA
Event Category: (1000)
Event ID: 1503
Date:  8/12/2008
Time:  7:28:52 AM
User:  N/A
Computer: Server
Description:
An unknown error occurred while processing the current request:
Message: The remote server returned an error: (403) Forbidden.
Source: Microsoft.Exchange.OMA.ExchangeDataProvider
Stack trace:
at Microsoft.Exchange.OMA.ExchangeDataProvider.OmaWebRequest.GetRequestStream()
at Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices.GetSpecialFolders()
at Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices..ctor(UserInfo user)
Message: Exception has been thrown by the target of an invocation.
Source: mscorlib
Stack trace:
at System.Reflection.RuntimeConstructorInfo.InternalInvoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean isBinderDefault)
at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
at System.Activator.CreateInstance(Type type, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object sender, EventArgs e)
Message: Exception of type Microsoft.Exchange.OMA.DataProviderInterface.ProviderException was thrown.
EventMessage:
UserMessage: A System error has occurred while processing your request. Please try again. If the problem persists, contact your administrator.
Source: Microsoft.Exchange.OMA.UserInterface
Stack trace:
at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object sender, EventArgs e)
at System.Web.SessionState.SessionStateModule.RaiseOnStart(EventArgs e)
at System.Web.SessionState.SessionStateModule.CompleteAcquireState()
at System.Web.SessionState.SessionStateModule.BeginAcquireState(Object source, EventArgs e, AsyncCallback cb, Object extraData)
at System.Web.AsyncEventExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

This is configured as a front end server, but Im not sure how to fix this.

Post #: 1

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RE: OMA Issues - 13.Aug.2008 3:25:31 AM

jveldh

Posts: 640
Joined: 12.Apr.2008
From: The Netherlands
Status: offline

Hi,

It looks like a permission issue of something, have a look at the following kb article:

http://support.microsoft.com/kb/817379

_____________________________

Best regards,

Johan Veldhuis

Visit my website

(in reply to jaxisland)

Post #: 2

RE: OMA Issues - 13.Aug.2008 7:19:07 AM

jaxisland

Posts: 52
Joined: 17.Aug.2006
Status: offline

I did get it working but I would have to disable SSL and Im not ready to do that. Now I need to find another way to get email to users.

(in reply to jveldh)

Post #: 3

RE: OMA Issues - 13.Aug.2008 7:24:02 AM

jveldh

Posts: 640
Joined: 12.Apr.2008
From: The Netherlands
Status: offline

Hi,

Have you checked it on a windows mobile device ?
Please check if the certificate is OK and else fix this.

_____________________________

Best regards,

Johan Veldhuis

Visit my website

(in reply to jaxisland)

Post #: 4

RE: OMA Issues - 13.Aug.2008 7:30:49 AM

jaxisland

Posts: 52
Joined: 17.Aug.2006
Status: offline

I added it but I believe that because OWA is on a non standard port it cannot find it.

(in reply to jveldh)

Post #: 5

RE: OMA Issues - 13.Aug.2008 9:23:43 AM

jveldh

Posts: 640
Joined: 12.Apr.2008
From: The Netherlands
Status: offline

Hi,

OMA uses port 443 to the client and internally 80 I thought. Is there no other service using one ot those ports ?

_____________________________

Best regards,

Johan Veldhuis

Visit my website

(in reply to jaxisland)

Post #: 6

RE: OMA Issues - 13.Aug.2008 9:42:41 AM

jaxisland

Posts: 52
Joined: 17.Aug.2006
Status: offline

There is a vpn client on port 443 so I had to change to owa port to something diff.

(in reply to jveldh)

Post #: 7

RE: OMA Issues - 13.Aug.2008 12:29:34 PM

jveldh

Posts: 640
Joined: 12.Apr.2008
From: The Netherlands
Status: offline

Hi,

I saw somebody else on this forum who did this also which caused oma not to work anymore. There are 2 options:

- change the vpn-client to another port and assign 443 to OMA
- add an extra IP to the server and assign that one to the OMA.

_____________________________

Best regards,

Johan Veldhuis

Visit my website

(in reply to jaxisland)

Post #: 8