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OWA 5.5 access porblems

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OWA 5.5 access porblems - 26.Jan.2004 6:14:00 PM   
donnyh5

 

Posts: 3
Joined: 10.Sep.2003
From: Canada
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We are trying to use OWA 5.5 internally on our LAN. We have OWA installed on a Windows 2000 server with IIS 5.0. It is connecting to an Exchange 5.5 server running NT 4.0 sp6. We can get to the logon page. But it prompts the users 3 times for the username and password and then displays a blank page. Enabeled the users to log on locally to the IIS server but the same thing still happens... What is wrong with our IIS configuration???

Thanks in Advance...
Post #: 1
RE: OWA 5.5 access porblems - 26.Jan.2004 7:22:00 PM   
Velocat

 

Posts: 574
Joined: 6.Jan.2004
From: Tucson, AZ
Status: offline
Are you using

Domain\username

notation withing the pop-up window/username prompt?

Give that a try.

(in reply to donnyh5)
Post #: 2
RE: OWA 5.5 access porblems - 26.Jan.2004 7:27:00 PM   
Velocat

 

Posts: 574
Joined: 6.Jan.2004
From: Tucson, AZ
Status: offline
There's also an easy to follow OWA customization guide here, which allows you to simplify logging into OWA.

http://www.cgnet.com/Exchange/owa_custom.htm

(in reply to donnyh5)
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RE: OWA 5.5 access porblems - 26.Jan.2004 7:49:00 PM   
donnyh5

 

Posts: 3
Joined: 10.Sep.2003
From: Canada
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Yes I did try Domain\Username... Still is it not logging me on. The same thing happens. Type the username and password 3 times and then the blamk page is diaplayed.
Any other ideas???

(in reply to donnyh5)
Post #: 4
RE: OWA 5.5 access porblems - 26.Jan.2004 8:42:00 PM   
Velocat

 

Posts: 574
Joined: 6.Jan.2004
From: Tucson, AZ
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You can try this link:

http://support.microsoft.com/default.aspx?scid=/support/exchange/content/whitepapers/owa_tshoot.asp

And as a last restore, try a reinstall of Exchange on the OWA server.

Good Luck.

(in reply to donnyh5)
Post #: 5
RE: OWA 5.5 access porblems - 26.Jan.2004 10:20:00 PM   
donnyh5

 

Posts: 3
Joined: 10.Sep.2003
From: Canada
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I have gone through the document twice and still the same thing happens. I get prompted to login 3 times and then the black page is displayed. Is there a step by step document anywhere for IIS 5.0? Instead of 3.0 and 4.0.

Thanks.

(in reply to donnyh5)
Post #: 6
RE: OWA 5.5 access porblems - 29.Jan.2004 10:40:00 PM   
Velocat

 

Posts: 574
Joined: 6.Jan.2004
From: Tucson, AZ
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That's actually the only document I'm aware of...and I didn't realize it was for IIS 3/4. Sorry about that.

I'd try a reinstall then since you're not having any success.

Let us know if you're able to fix.

(in reply to donnyh5)
Post #: 7

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