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OWA login issue, permissions

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OWA login issue, permissions - 31.Aug.2004 9:46:00 AM   
Tim2341

 

Posts: 23
Joined: 2.Aug.2002
From: Denmark
Status: offline
Hi

I have trouble logging my users on OWA.

The exchange 2000 reside on a domain controller.

administrators can log on other users can't.

Here is what I have checked:
user have logon locally right (through DC Policy)
Http protocol is enabled(advanced exchange features)
If I add user in domain admin OWA works fine.

Here is what happens:
When I try to log on as a user, instead of going to the users folder it prompts me for credentials again. This happens on http://server\exchange and server\exchange\user

Hope someone can point me in the right direction

best regards

Tim
Post #: 1
RE: OWA login issue, permissions - 31.Aug.2004 5:12:00 PM   
Henrik Walther

 

Posts: 6928
Joined: 21.Nov.2002
From: Copenhagen, Denmark
Status: offline
You might want to go through this:

327843 - Troubleshooting Outlook Web Access logon failures in Exchange 2000 and in Exchange 2003

(in reply to Tim2341)
Post #: 2
RE: OWA login issue, permissions - 1.Sep.2004 4:03:00 PM   
Tim2341

 

Posts: 23
Joined: 2.Aug.2002
From: Denmark
Status: offline
Hi Henrik

Thanks for the reply

I have allready stepped through the article you recommend.

The administrator can logon on fine.

I believe it is a permission issue somewhere.

I have checked:

Read, Read and Execute and List Folder Contents
for the following directories:
Winnt\System32
Winnt\System32\Inetsrv
Winnt\System32\Wbem
Exchsrvr\Bin
Exchsrvr\RES

anonymous access on default domain in IIS and Basic authentifacation on exchange folder in IIS.

The server is a small business server and domain controller. The users I have tried to log on with have Logon locally rights givin' through domain controller policy.

When I try to view peermissions on M:\domain\mbx it says: "unable to display security information" (I am logged on as administrator)

Any ideas

Regards

Tim

(in reply to Tim2341)
Post #: 3
RE: OWA login issue, permissions - 7.Sep.2004 10:40:00 PM   
rwm

 

Posts: 4
Joined: 31.Jul.2004
From: USA
Status: offline
I am having the same problem. My Admins can get in but the std users cannot. It is also a SBS2k implementation.

in addition to the symptoms described by Tim2341 , I have noticed that the web logs indicate the user authenticating but the mailbox being accessed is the last admins box not the authenticated user.
example:

administrator logs in and authenticates with owa.
web log contains calls for things like
/exchange/administrator/...

user logs in and authenticates with owa. web log contains calls for things like
/exchange/administrator/...

not the expected
/exchange/user/...

again any ideas would be very appreciated.

(in reply to Tim2341)
Post #: 4
RE: OWA login issue, permissions - 8.Sep.2004 2:32:00 PM   
Mikelpg

 

Posts: 22
Joined: 29.Oct.2002
From: West Chester, PA
Status: offline
I am having the same issue on 2 back end servers. I think the issue is IIS in general. I created a test page, and the same thing occurs. I set the NTFS permissions on the test files and folders to Everyone> Full Control.

Here is the strange part. Once an admin opens the web page (either the test or OWA) regular users can get in as well for a few minutes.

(in reply to Tim2341)
Post #: 5
RE: OWA login issue, permissions - 28.Oct.2004 1:16:00 PM   
dickdl

 

Posts: 42
Joined: 9.Jul.2002
From: Ohio
Status: offline
I am having the exact same problems as you describe. Any one come up with a solution yet? If so, please post it here so others can benefit. Thanks.

(in reply to Tim2341)
Post #: 6
RE: OWA login issue, permissions - 2.Nov.2004 1:22:00 PM   
dickdl

 

Posts: 42
Joined: 9.Jul.2002
From: Ohio
Status: offline
Here is what fixed this problem for me. It was the MIME map setting. Removing the .* entry solved the problem.

(in reply to Tim2341)
Post #: 7
RE: OWA login issue, permissions - 6.Nov.2004 6:42:00 AM   
Jolo

 

Posts: 83
Joined: 6.Nov.2004
From: Brunei
Status: offline
Thanks for the posting Lamar, I think I solved my problem. I just going to implement what you have done on MIME settings.

(in reply to Tim2341)
Post #: 8
RE: OWA login issue, permissions - 6.Nov.2004 9:35:00 AM   
Henrik Walther

 

Posts: 6928
Joined: 21.Nov.2002
From: Copenhagen, Denmark
Status: offline
Also make sure the users got an SMTP address in the default domain.

(in reply to Tim2341)
Post #: 9
RE: OWA login issue, permissions - 30.Nov.2004 11:36:00 PM   
Guest
it seems many have had the same problem, all of the fixes on this topic have been tried. What was the miraculous MIME setting. Pls enlighten me while I still have a hair on my head

(in reply to Tim2341)
  Post #: 10
RE: OWA login issue, permissions - 1.Dec.2004 3:37:00 PM   
Benito

 

Posts: 7
Joined: 26.Nov.2004
From: UK
Status: offline
Yes please enlighten me too!

I have been stuck on this exact same issue for the last week!
Although I have not tried the solution.

(in reply to Tim2341)
Post #: 11
RE: OWA login issue, permissions - 2.Dec.2004 3:07:00 PM   
dickdl

 

Posts: 42
Joined: 9.Jul.2002
From: Ohio
Status: offline
More info on mime fix is here.

Mime Fix

(in reply to Tim2341)
Post #: 12

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