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OWA not display properly - 29.Jul.2008 6:47:01 AM

sucoman

Posts: 3
Joined: 29.Jul.2008
Status: offline

I have Exchange 2003 with service pack 2 on Win 2003 Service pack 2 also .my Manager told me to enable OWA to be accessed by Managers, when I try to it by typing the URL in the IE 7 I found some things:

1- There is no logon screen only prompt me for User name & Password
2- When I logon no image or themes appear only clear text and Red X in image place.

Please I an in a bad need of solving this problem

_____________________________

Mohamed Mostafa Helmy
Senior Communication Engineer - ICT
Suez Oil Co.
Direct +202 33018282
Mobile +20106020538

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RE: OWA not display properly - 29.Jul.2008 2:48:12 PM

Sembee

Posts: 3503
Joined: 17.Jan.2008
From: Somewhere near London, UK
Status: offline

The login screen only appears if you are using SSL.
However it can also fail to appear if the anonymous permission isn't enabled on the /exchweb virtual directory. That can also cause the images not to show in OWA once it is loaded. That is what I would check first.

Simon.

_____________________________

Simon Butler,
Exchange MVP
Blog: http://www.sembee.co.uk/
Web: http://www.amset.info/
In the UK? Hire me: http://www.amset.co.uk/

(in reply to sucoman)

Post #: 2

RE: OWA not display properly - 30.Jul.2008 3:11:57 AM

sucoman

Posts: 3
Joined: 29.Jul.2008
Status: offline

Thank you for your replay , Sembee .
the first issue is ok but the seond issue still not solved. i enabled the anonymous permission on the /exchweb virtual directory & still the Red X appear instead of images.i doubt in the contents of the exchweb folder (C:\Exchsrvr\exchweb) it's contains the following folders (6.5.7638.1 , help , img , 6.5.7651.60 , controls , bin )

(in reply to Sembee)

Post #: 3

RE: OWA not display properly - 30.Jul.2008 7:27:19 AM

Sembee

Posts: 3503
Joined: 17.Jan.2008
From: Somewhere near London, UK
Status: offline

I would suggest that you reset the virtual directories to begin with.
http://support.microsoft.com/default.aspx?kbid=883380

Then test it again.

Simon.

_____________________________

Simon Butler,
Exchange MVP
Blog: http://www.sembee.co.uk/
Web: http://www.amset.info/
In the UK? Hire me: http://www.amset.co.uk/

(in reply to sucoman)

Post #: 4

RE: OWA not display properly - 31.Jul.2008 3:33:44 AM

sucoman

Posts: 3
Joined: 29.Jul.2008
Status: offline

i follow the steps in (http://support.microsoft.com/default.aspx?kbid=883380 ) but the problem is the same.As i tell you before i doubt in the contents of the virtual directorie /exchweb .could you pleas, tell me the mandatory contents of the virtual directorie /exchweb ?

_____________________________

Mohamed Mostafa Helmy
Senior Communication Engineer - ICT
Suez Oil Co.
Direct +202 33018282
Mobile +20106020538

(in reply to Sembee)

Post #: 5

RE: OWA not display properly - 31.Jul.2008 1:26:28 PM

Sembee

Posts: 3503
Joined: 17.Jan.2008
From: Somewhere near London, UK
Status: offline

The exchweb virtual directory contains over 3000 objects. I am not going to list them all here.
If you suspect missing items then you would need to reinstall Exchange, then the service pack and then hotfixes for Exchange that are post SP2.

Simon.

_____________________________

Simon Butler,
Exchange MVP
Blog: http://www.sembee.co.uk/
Web: http://www.amset.info/
In the UK? Hire me: http://www.amset.co.uk/

(in reply to sucoman)

Post #: 6