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Outlook Anywhere/RPC over HTTPS not working
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Outlook Anywhere/RPC over HTTPS not working - 23.Jun.2010 9:47:16 PM
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cc.llc
Posts: 1
Joined: 23.Jun.2010
Status: offline
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I posted this same error over at technet, but not no response.
I'm Trying to get Outlook Anyhwere working for a new Exchange 2010 Install on a Windows Server 2008 box. Server is at a Datacenter with a public IP. UCC Cert Installed. I get the expected "blank page" when I log into https://mail.domain.com/rpc/rpcproxy.dll with domain/username or just username.
When trying to configure the account in Outlook 2007, mailbox addition errors with "the action cannot be completed. the connection to microsoft exchange is unavailable. Outlook must be online or connected to complete this action". OWA works fine. I've redirected http/https://mail.domain.com/owa to https://mail.domain.com.
The RCA tool errors on the last line with:
Testing Http Authentication Methods for URL https://mail.domain.com/rpc/rpcproxy.dll
The HTTP authentication test failed.
Additional Details
A Web Exception occurred because an HTTP 404 - NotFound response was received from Unknown
--------------------------------------------------------
ExRCA is testing RPC/HTTP connectivity.
The RPC/HTTP test failed.
Test Steps
Attempting to test Autodiscover for user@domain.com
Autodiscover was tested successfully.
Test Steps
ExRCA is attempting each method of contacting the Autodiscover service.
The Autodiscover service was tested successfully.
Test Steps
Attempting to test potential AutoDiscover URL https://domain.com/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Steps
Attempting to resolve the host name domain.com in DNS.
Host successfully resolved
Additional Details
IP(s) returned: 72.xx.xx.xx
Testing TCP Port 443 on host domain.com to ensure it is listening and open.
The port was opened successfully.
ExRCA is testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Test Steps
The certificate name is being validated.
Successfully validated the certificate name
Additional Details
Found hostname domain.com in Certificate Subject Alternative Name entry
Certificate trust is being validated.
The certificate is trusted and all certificates are present in the chain.
Additional Details
The Certificate chain has be validated up to a trusted root. Root = E=info@valicert.com, CN=http://www.valicert.com/, OU=ValiCert Class 2 Policy Validation Authority, O="ValiCert, Inc.", L=ValiCert Validation Network
The certificate date is being confirmed to ensure the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
Certificate is valid: NotBefore = 5/13/2010 4:06:01 AM, NotAfter = 5/12/2011 1:36:13 AM"
The IIS configuration is being checked for client certificate authentication.
Client certificate authentication wasn't detected.
Additional Details
Accept/Require Client Certificates not configured.
ExRCA is attempting to send an Autodiscover POST request to potential Autodiscover URLs.
Autodiscover settings weren't obtained when the Autodiscover POST request was sent.
Test Steps
Attempting to Retrieve XML AutoDiscover Response from url https://domain.com/AutoDiscover/AutoDiscover.xml for user user@domain.com
Failed to obtain AutoDiscover XML response.
Additional Details
A Web Exception occurred because an HTTP 404 - NotFound response was received from IIS7
Attempting to test potential AutoDiscover URL https://autodiscover.domain.com/AutoDiscover/AutoDiscover.xml
Testing of the Autodiscover URL was successful.
Test Steps
Attempting to resolve the host name autodiscover.domain.com in DNS.
Host successfully resolved
Additional Details
IP(s) returned: 72.xx.xx.xx
Testing TCP Port 443 on host autodiscover.domain.com to ensure it is listening and open.
The port was opened successfully.
ExRCA is testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Test Steps
The certificate name is being validated.
Successfully validated the certificate name
Additional Details
Found hostname autodiscover.domain.com in Certificate Subject Alternative Name entry
Certificate trust is being validated.
The certificate is trusted and all certificates are present in the chain.
Additional Details
The Certificate chain has be validated up to a trusted root. Root = E=info@valicert.com, CN=http://www.valicert.com/, OU=ValiCert Class 2 Policy Validation Authority, O="ValiCert, Inc.", L=ValiCert Validation Network
The certificate date is being confirmed to ensure the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
Certificate is valid: NotBefore = 6/21/2010 3:20:03 PM, NotAfter = 6/21/2011 6:51:59 AM"
The IIS configuration is being checked for client certificate authentication.
Client certificate authentication wasn't detected.
Additional Details
Accept/Require Client Certificates not configured.
ExRCA is attempting to send an Autodiscover POST request to potential Autodiscover URLs.
Successfully Retrieved AutoDiscover Settings by sending AutoDiscover POST.
Test Steps
Attempting to Retrieve XML AutoDiscover Response from url https://autodiscover.domain.com/AutoDiscover/AutoDiscover.xml for user user@domain.com
The Autodiscover XML response was successfully retrieved.
Additional Details
AutoDiscover Account Settings
XML Response:
<?xml version="1.0"?>
<Autodiscover xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
<User>
<DisplayName>user</DisplayName>
<LegacyDN>/o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=user</LegacyDN>
<DeploymentId>4098ab7d-6b64-4131-</DeploymentId>
</User>
<Account>
<AccountType>email</AccountType>
<Action>settings</Action>
<Protocol>
<Type>EXCH</Type>
<Server>server.domain.com</Server>
<ServerDN>/o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=server</ServerDN>
<ServerVersion>7380827F</ServerVersion>
<MdbDN>/o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=server/cn=Microsoft Private MDB</MdbDN>
<ASUrl>https://server.domain.com/EWS/Exchange.asmx</ASUrl>
<OOFUrl>https://server.domain.com/EWS/Exchange.asmx</OOFUrl>
<OABUrl>http://server.domain.com/OAB/bbc2db3c-2a29-491c-82b4-ce69ace17839/</OABUrl>
<UMUrl>https://server.domain.com/EWS/UM2007Legacy.asmx</UMUrl>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<PublicFolderServer>server.domain.com</PublicFolderServer>
<AD>server.domain.com</AD>
<EwsUrl>https://serve.domain.com/EWS/Exchange.asmx</EwsUrl>
<EcpUrl>https://server.domain.com/ecp</EcpUrl>
<EcpUrl-um>?p=customize/voicemail.aspx&exsvurl=1</EcpUrl-um>
<EcpUrl-aggr>?p=personalsettings/EmailSubscriptions.slab&exsvurl=1</EcpUrl-aggr>
<EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx></EcpUrl-mt>
<EcpUrl-sms>?p=sms/textmessaging.slab&exsvurl=1</EcpUrl-sms>
</Protocol>
<Protocol>
<Type>EXPR</Type>
<Server>mail.domain.com</Server>
<ASUrl>https://mail.domain.com/ews/exchange.asmx</ASUrl>
<OOFUrl>https://mail.domain.com/ews/exchange.asmx</OOFUrl>
<OABUrl>https://mail.domain.com/OAB/bbc2db3c-2a29-491c-82b4-ce69ace17839/</OABUrl>
<UMUrl>https://mail.domain.com/ews/UM2007Legacy.asmx</UMUrl>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<SSL>On</SSL>
<AuthPackage>Ntlm</AuthPackage>
<EwsUrl>https://mail.domain.com/ews/exchange.asmx</EwsUrl>
<EcpUrl>https://mail.domain.com/ecp</EcpUrl>
<EcpUrl-um>?p=customize/voicemail.aspx&exsvurl=1</EcpUrl-um>
<EcpUrl-aggr>?p=personalsettings/EmailSubscriptions.slab&exsvurl=1</EcpUrl-aggr>
<EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx></EcpUrl-mt>
<EcpUrl-sms>?p=sms/textmessaging.slab&exsvurl=1</EcpUrl-sms>
</Protocol>
<Protocol>
<Type>WEB</Type>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<Internal>
<OWAUrl AuthenticationMethod="Basic, Fba">https://server.domain.com/owa/</OWAUrl>
<Protocol>
<Type>EXCH</Type>
<ASUrl>https://server.domain.com/EWS/Exchange.asmx</ASUrl>
</Protocol>
</Internal>
<External>
<OWAUrl AuthenticationMethod="Fba">https://mail.domain.com/owa/</OWAUrl>
<Protocol>
<Type>EXPR</Type>
<ASUrl>https://mail.domain.com/ews/exchange.asmx</ASUrl>
</Protocol>
</External>
</Protocol>
</Account>
</Response>
</Autodiscover>
Autodiscover settings for Outlook Anywhere are being validated.
Outlook Anywhere Autodiscover Settings validated
Attempting to resolve the host name mail.domain.com in DNS.
Host successfully resolved
Additional Details
IP(s) returned: 72.xx.xx.xx
Testing TCP Port 443 on host mail.domain.com to ensure it is listening and open.
The port was opened successfully.
ExRCA is testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Test Steps
The certificate name is being validated.
Successfully validated the certificate name
Additional Details
Found hostname mail.domain.com in Certificate Subject Common name
Certificate trust is being validated.
The certificate is trusted and all certificates are present in the chain.
Additional Details
The Certificate chain has be validated up to a trusted root. Root = E=info@valicert.com, CN=http://www.valicert.com/, OU=ValiCert Class 2 Policy Validation Authority, O="ValiCert, Inc.", L=ValiCert Validation Network
The certificate date is being confirmed to ensure the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
Certificate is valid: NotBefore = 6/21/2010 3:20:03 PM, NotAfter = 6/21/2011 6:51:59 AM"
The IIS configuration is being checked for client certificate authentication.
Client certificate authentication wasn't detected.
Additional Details
Accept/Require Client Certificates not configured.
Testing Http Authentication Methods for URL https://mail.domain.com/rpc/rpcproxy.dll
The HTTP authentication test failed.
Additional Details
A Web Exception occurred because an HTTP 404 - NotFound response was received from Unknown
------------------------
Thanks!
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RE: Outlook Anywhere/RPC over HTTPS not working - 28.Jun.2010 5:04:35 PM
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jveldh
Posts: 2335
Joined: 12.Apr.2008
From: The Netherlands
Status: offline
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Hi,
Which IIS components do you have installed. Once had a similar issue which was caused by a missing/corrupted IIS component.
_____________________________
Best regards,
Johan Veldhuis
Visit my Exchange blog
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