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Outlook Anywhere

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Outlook Anywhere - 22.Aug.2011 11:35:19 AM   
deanaldo

 

Posts: 2
Joined: 22.Aug.2011
Status: offline
Hi,

Trying to get Outlook Anywhere working with Exchange 2007 installed on a SBS2008 box using a self signed cert from the local CA. When adding the account in Outlook 2010, during 'search for user@mydomain.com server settings' I get a prompt for a username and password with username box already filled as user@mydomain.com, I change this to mydomain.local\user and enter the password and it proceeds and completes successfully saying I need to restart Outlook.

When I restart Outlook a box pops up saying 'The action cannot be complete. the Connection to microsoft exchange is unavailable. Outlook must be online or connected to complete this action.' I press Ok and then I am showing a window with the Exchange server as 'srv01.mydomain.local'  and the mailbox as '=SMTP:user@mydomain.com', when I click check name I get 'The name cannot be resolved...' again.

Below are the testexchangeconnectivity.com logs. Can anyone help me please?

IWHGVTesting RPC/HTTP connectivity.  The RPC/HTTP test failed. 
    Test Steps
         ExRCA is attempting to test Autodiscover for User@mydomain.com.
    Testing Autodiscover failed.
         Test Steps
         Attempting each method of contacting the Autodiscover service.
    The Autodiscover service couldn't be contacted successfully by any method.
         Test Steps
         Attempting to test potential Autodiscover URL https://mydomain.com/AutoDiscover/AutoDiscover.xml
    Testing of this potential Autodiscover URL failed.
         Test Steps
         Attempting to resolve the host name mydomain.com in DNS.
    The host name resolved successfully.
         Additional Details
    IP addresses returned: xxx.xxx.xxx.xxx

    Testing TCP port 443 on host mydomain.com to ensure it's listening and open.
    The specified port is either blocked, not listening, or not producing the expected response.
      Tell me more about this issue and how to resolve it
         Additional Details
    A network error occurred while communicating with the remote host.



    Attempting to test potential Autodiscover URL https://autodiscover.mydomain.com/AutoDiscover/AutoDiscover.xml
    Testing of this potential Autodiscover URL failed.
         Test Steps
         Attempting to resolve the host name autodiscover.mydomain.com in DNS.
    The host name couldn't be resolved.
      Tell me more about this issue and how to resolve it
         Additional Details
    Host autodiscover.mydomain.com couldn't be resolved in DNS InfoDomainNonexistent.



    Attempting to contact the Autodiscover service using the HTTP redirect method.
    The attempt to contact Autodiscover using the HTTP Redirect method failed.
         Test Steps
         Attempting to resolve the host name autodiscover.mydomain.com in DNS.
    The host name couldn't be resolved.
      Tell me more about this issue and how to resolve it
         Additional Details
    Host autodiscover.mydomain.com couldn't be resolved in DNS InfoDomainNonexistent.



    Attempting to contact the Autodiscover service using the DNS SRV redirect method.
    ExRCA failed to contact the Autodiscover service using the DNS SRV redirect method.
         Test Steps
         Attempting to locate SRV record _autodiscover._tcp.mydomain.com in DNS.
    The Autodiscover SRV record was successfully retrieved from DNS.
         Additional Details
    The Service Location (SRV) record lookup returned host email.mydomain.com.

    Attempting to test potential Autodiscover URL https://email.mydomain.com/Autodiscover/Autodiscover.xml
    Testing of this potential Autodiscover URL failed.
         Test Steps
         Attempting to resolve the host name email.mydomain.com in DNS.
    The host name resolved successfully.
         Additional Details
    IP addresses returned: xxx.xxx.xxx.xxx

    Testing TCP port 443 on host email.mydomain.com to ensure it's listening and open.
    The port was opened successfully.
    Testing the SSL certificate to make sure it's valid.
    The SSL certificate failed one or more certificate validation checks.
         Test Steps
         ExRCA is attempting to obtain the SSL certificate from remote server email.mydomain.com on port 443.
    ExRCA successfully obtained the remote SSL certificate.
         Additional Details
    Remote Certificate Subject: CN= srv01.mydomain.local, OU=Information Technology, O=The Company, L=W, S=C, C=GB, Issuer: CN=srv01 ca.

    Validating the certificate name.
    The certificate name was validated successfully.
         Additional Details
    Host name email.mydomain.com was found in the Certificate Subject Alternative Name entry.

    Certificate trust is being validated.
    Certificate trust validation failed.
         Test Steps
         ExRCA is attempting to build certificate chains for certificate CN= srv01.mydomain.local, OU=Information Technology, O=The Company, L=W, S=C, C=GB.
    A certificate chain couldn't be constructed for the certificate.
         Additional Details
    The certificate chain couldn't be built. You may be missing required intermediate certificates.
Post #: 1
RE: Outlook Anywhere - 23.Aug.2011 12:43:29 PM   
deanaldo

 

Posts: 2
Joined: 22.Aug.2011
Status: offline
Still struggling, can anyone help?

(in reply to deanaldo)
Post #: 2

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