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Outlook Web Access did not initialize

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Outlook Web Access did not initialize - 29.Sep.2006 8:13:43 PM

Anubis

Posts: 3
Joined: 20.Sep.2005
Status: offline

Hi all,

I'm getting error message below when I try login to exchange via OWA. Does anyone know how to solve this?

Thanks a lot,
Alex

Outlook Web Access did not initialize. An event has been logged so that the system administrator can resolve the issue. Please contact technical support for your organization.

Exception from HRESULT: 0x80005008

Here is details.

Request
Url: http://www.********.***:80/owa/auth/error.aspx?aspxerrorpath=/owa/default.aspx
User host address: 192.168.2.150
Exception
Exception type: System.Runtime.InteropServices.COMException
Exception message: Exception from HRESULT: 0x80005008
Call stack
System.DirectoryServices.Interop.UnsafeNativeMethods.IAdsPropertyList.Item(Object varIndex)
System.DirectoryServices.PropertyCollection.KeysEnumerator.get_Current()
Microsoft.Exchange.Management.Metabase.IisUtility.GetProperties(DirectoryEntry webObj)
Microsoft.Exchange.Management.SystemConfigurationTasks.OwaVirtualDirectoryHelper.UpdateFromMetabase(ADOwaVirtualDirectory adOwaVirtualDirectory)
Microsoft.Exchange.Clients.Owa.Core.Configuration..ctor(ADSystemConfigurationSession session, String virtualDirectory, String distinguishedName, Boolean isPhoneticSupportEnabled)
Microsoft.Exchange.Clients.Owa.Core.OwaConfigurationManager.LoadConfiguration()
Microsoft.Exchange.Clients.Owa.Core.Globals.InitializeApplication()
Microsoft.Exchange.Clients.Owa.Core.Global.ExecuteApplicationStart(Object sender, EventArgs e)

Here is errors logged in EventViewer.

Event Type: Information
Event Source: MSExchange OWA
Event Category: Core
Event ID: 58
Date:  09/29/06
Time:  11:06:45 AM
User:  N/A
Computer: ****
Description:
The Outlook Web Access web application is restarting itself after failing to load.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: MSExchangeADAccess
Event Category: Topology
Event ID: 2150
Date:  09/29/06
Time:  11:07:16 AM
User:  N/A
Computer: ****
Description:
Process w3wp.exe (PID=8900). The following Active Directory servers are going to be used in connection pools of this process:
Domain Controllers: ***.***********.***

Global Catalogs: *******.***********.***

Configuration Domain Controller: *******.***********.***
Topology Version 748, Topology provider: DSAccessTopologyProvider.
For more information, click http://www.microsoft.com/contentredirect.asp.

Event Type: Warning
Event Source: ASP.NET 2.0.50727.0
Event Category: Web Event
Event ID: 1309
Date:  09/29/06
Time:  11:07:17 AM
User:  N/A
Computer: ****
Description:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 9/29/2006 11:07:17 AM
Event time (UTC): 9/29/2006 6:07:17 PM
Event ID: 1c49116bce5a423396af88aa1dd27133
Event sequence: 2
Event occurrence: 1
Event detail code: 0

Application information:
Application domain: /LM/W3SVC/1/ROOT/owa-2-128040268346093750
Trust level: Full
Application Virtual Path: /owa
Application Path: C:\Program Files\Microsoft\Exchange Server\ClientAccess\owa\
Machine name: *****

Process information:
Process ID: 8900
Process name: w3wp.exe
Account name: NT AUTHORITY\SYSTEM

Exception information:
Exception type: COMException
Exception message: Exception from HRESULT: 0x80005008

Request information:
Request URL: http://***.***********.***/owa/default.aspx
Request path: /owa/default.aspx
User host address: 192.168.2.150
User:
Is authenticated: False
Authentication Type:
Thread account name: NT AUTHORITY\SYSTEM

Thread information:
Thread ID: 8
Thread account name: NT AUTHORITY\SYSTEM
Is impersonating: False
Stack trace:    at System.DirectoryServices.Interop.UnsafeNativeMethods.IAdsPropertyList.Item(Object varIndex)
at System.DirectoryServices.PropertyCollection.KeysEnumerator.get_Current()
at Microsoft.Exchange.Management.Metabase.IisUtility.GetProperties(DirectoryEntry webObj)
at Microsoft.Exchange.Management.SystemConfigurationTasks.OwaVirtualDirectoryHelper.UpdateFromMetabase(ADOwaVirtualDirectory adOwaVirtualDirectory)
at Microsoft.Exchange.Clients.Owa.Core.Configuration..ctor(ADSystemConfigurationSession session, String virtualDirectory, String distinguishedName, Boolean isPhoneticSupportEnabled)
at Microsoft.Exchange.Clients.Owa.Core.OwaConfigurationManager.LoadConfiguration()
at Microsoft.Exchange.Clients.Owa.Core.Globals.InitializeApplication()
at Microsoft.Exchange.Clients.Owa.Core.Global.ExecuteApplicationStart(Object sender, EventArgs e)

Custom event details:
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

< Message edited by Anubis -- 3.Oct.2006 12:54:49 AM >

Post #: 1

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RE: Outlook Web Access did not initialize - 29.Sep.2006 8:29:33 PM

jchong

Posts: 2516
Joined: 1.Dec.2005
From: Centreville, Virginia
Status: offline

Can you answer these questions.

1. Did this recently break?
2. Was any changes recently performed including patches?
3. Is your Exchange server installed on top of a DC?

_____________________________

James Chong
MCSE | M+, S+, MCTS, Security+
msexchangetips.blogspot.com

(in reply to Anubis)

Post #: 2

RE: Outlook Web Access did not initialize - 3.Oct.2006 12:54:56 AM

Anubis

Posts: 3
Joined: 20.Sep.2005
Status: offline

1. Yes, it did happen just a week ago (suddenly).
2. Nothing was changed.
3. Yes, it is installed on top of the DC.

Thanks,
Alex

(in reply to jchong)

Post #: 3

RE: Outlook Web Access did not initialize - 19.Jan.2007 2:51:04 PM

ewall

Posts: 22
Joined: 19.Jan.2007
From: Portland, Maine, USA
Status: offline

Perhaps check out this post, as well as the comments... I certainly found it helpful:

https://blogs.pointbridge.com/Blogs/greve_david/Lists/Posts/Post.aspx?ID=5

_____________________________

~ewall

(in reply to Anubis)

Post #: 4