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Personal Archive, Outlook 2013, and Terminal Server

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Personal Archive, Outlook 2013, and Terminal Server - 12.Dec.2013 12:13:44 PM   
james175

 

Posts: 3
Joined: 12.Dec.2013
Status: offline
Hello,
We are currently attempting to get our users away from using PST files and instead use the Personal Online Archive feature but have come across a problem

Environment
Windows 2008 R2 Remote Desktop Services (Terminal Server)
Office 2013
Citrix 6.5 XenApp

So on the Exchange side I went through the steps of setting up my PST use as a guinea pig for testing. I was able to setup the Archive database, enable archiving on my mailbox, and import my PST into the Archive database.

I then opened OUtlook 2013 on my stand-alone PC and there was my Online Archive. Great!
I then double checked and also saw it on the OWA site on the Exchange server. Super!

I finally logged into our RDS (Terminal) server and opened OUtlook 2013 there. But the Online archive was not there. Hmmm..

I did some researching and this article about OUtlook 2010 suggested it was a permission issue:
http://social.technet.microsoft.com/Forums/office/en-US/1e8d5d4b-e26b-4be6-b646-eb6e796c6295/exchange-2010-mail-archive-missing-in-outlook-2010-shows-in-owa?forum=outlook

So I ran through those steps in Powershell but no change.

I also don't think it's a licensing issue because the license I have on my stand-alone PC is the same volume license keys (MAK) as on my Terminal Server.

Soo... I'm a bit stuck and was hoping for some help. I can't proceed with migrating other PST files to the online archive until I get this resolved.

Thanks
Post #: 1
RE: Personal Archive, Outlook 2013, and Terminal Server - 12.Dec.2013 1:37:09 PM   
de.blackman

 

Posts: 3542
Joined: 4.Apr.2005
From: Toronto, Canada
Status: offline
Have you tried setting up a new outlook profile on RDS to see if the online archive mailbox shows up?

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Ibrahim Benna - Microsoft Exchange MVP
Forum Moderator
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@IbrahimBenna

(in reply to james175)
Post #: 2
RE: Personal Archive, Outlook 2013, and Terminal Server - 12.Dec.2013 1:47:35 PM   
james175

 

Posts: 3
Joined: 12.Dec.2013
Status: offline
yes.. I have tried that with the same result.

I also manually entered in the server information in case the auto-configuration has something to do with it but again the personal archive does not show up.

(in reply to de.blackman)
Post #: 3

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