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Phone numbers in OWA but not Outlook

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Phone numbers in OWA but not Outlook - 9.Aug.2012 5:33:57 PM   
wardc

 

Posts: 1
Joined: 9.Aug.2012
Status: offline
Hi,

I'm running exchange 2010 and outlook 2010 on the client side. I seem to have an issue where info in the GAL isn't getting updated, but if I go to OWA the info is there.

Any idea why this isn't pushing to the clients? I have tried to download the GAL and it still doesn't update.

Thanks
Post #: 1
RE: Phone numbers in OWA but not Outlook - 12.Aug.2012 8:44:53 AM   
Helen777

 

Posts: 42
Joined: 22.Mar.2012
Status: offline
Hi! if you see everything correctly in OWA then the GAL is fine and your problem is likely with the OAB. Offline Address book is used when Outlook is in 'cached' mode and is only updated once per day. Try to turn off the Cached exchange mode.
Hope it`ll help!

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